New to OBD11 Pro and need some help

This is not a FORMAL SUPPORT SITE its a site that is provided by OBD11 for users to help each other with information / links / help using the tool on the cars and as with the application itself all changes made as a result of coding and or conversation are made at your own risk.



What does the activation code belong to.

Activation code enables your account, you can then log into your account via any android device (Phone, Tablet, Car Android Device etc)

You can only use the activation code once, you cant transfer it to another account.



OBD11 Overview

This is currently an Android device only.

A lot of the coding values are in German this is nothing to do with OBD11 its how VAG coded it the benefit of this is that other major coding devices will also use the same values.

All of the changes you make to your car are stored on line so you are able to connect to your account via multiple devices and still see all of your cars.
The information is stored against the VIN number of your motor and also your account, so although somebody else could enter you vin number into OBD11 they would not see the history or your details.
You can store multiple cars in your garage.

The application needs a strong internet connection (Data or Wifi is fine) and the correct or higher version of BlueTooth (please pair device to make it quicker) in order to work . Please note if you cant connect just double check that the internet is still working.

OBD11 has two main functions


YOU CANT USE OBD11 To remove component protection --- it can only be done with VAG Group software

YOU CANT USE OBD11 To map your engine -- This needs specialist software.


As with any tech for the phone to connect to the OBD11 Dongle (and no you cant use any other dongle) you need to have the correct or newer version of Bluetooth installed and the Dongle lights need to be on and flashing.

Issues we have seen:

On newer cars it is possible to set the car bluetooth settings to hidden, when this is done it appears to hide the OBD11 port as well.

No Internet connection or Weak / Lost connection, if you dont have wifi or data turned on it wont work but does not give an error message, also if you loose your internet connection this also causes issues but with no feedback (issue has been raised)

Not able to download via google play you can download the apk from here : obdeleven.com/application/OBDeleven.apk but please note due to licensing some countries cant buy the dongle.

Your login details stop working and you loose credits and cars.
This is normally because you have either entered the incorrect email / facebook account details or more recently because the details are case sensitive if you entered you email address with the first letter being upper case then you must do this going forward otherwise you wont be logged in.

trying to run OBD11 on an PC using Bluestacks - You can install and run the app but you will not be able to connect to the dongle via bluetooth, check out this thread for solutions


Common Issues with the application

Trying to log into Adaptions but it does not work, This can be caused due to app data in Android, Go into your phone settings /apps/obd11 and clear the app data - thanks to vwjap



and thanks to RoboS2 obdeleven.proboards.com/post/10773 it can also be an issue with the Bluetooth app so again you can clear the data/cache as well.




When you first start using the application you will most likely be using the Apps that are shown on the relevant car section, The Apps are simply a pre programmed item that you buy for Credits and it does all the changes required to turn on or off a function

Please note from time to time people do have issues with the apps not working (either with an error message like not supported or it works but not changes are made). The issue is that for each model of car there are many different setups and optional items added to a car and its very difficult to get a single app to work on all cars. As you get 6 free credits a day it does not take long to get these back and the History function will show you what has been changed via APP.

If there is a bug in an app and ADMIN fixes it for you to refresh your list do the following

To update apps list go to apps > go back to my car > go to apps again

I have no relationship with the Dev team but I can confirm they are still doing a lot of development work on this application so if you want new stuff added please update the Request section.


In simple terms its a different communication protocol and on older cars you will see non uds and on newer models it will have more UDS items, Hence when you look in apps usage section you will see two different sections for both UDS and Non UDS modules. You should also bear this in mind when looking at Youtube video's as they often show the UDS car setup which when you look at your car you wont be able to follow.





Running a Scan

Once you have connected your Android device to the car the first thing the app shows you is the Scan Button, If you click on this the application will run through all your cars control units and report on any errors that it finds. As stated above if there are any faults/errors shown then the control unit number is shown in Red otherwise its green.

There are faults that are shown on your dashboard but inside the cars system there are lots of other errors that are stored but not shown via a dashboard light.

Some typical issues could be light Bulb circuit is showing a problem, You have enabled a function your car does not have the sensors for (In my case i activated blindspot warning but did not have side sensors) etc etc, if you look at the Fault section of the Module and click on it then it will do a google search to try and find and answer as to why and what to do.

From the fault section some of the errors can be deleted but some cant - will do a more detailed look at this subject later

Some people have issues when running a scan and it does not complete, this can be caused by lots of different things

1/ Because there is an aftermarket item (radio in the case i saw) installed causing issues with the electrics
2/ Phone memory not being happy.
        The normal things to do to help resolve this is to clear the cache and or the data and try again.
        Phones are just mini computers and get tired and need a re boot sometimes, if you are having issues either connection or running a scan then turn phone off for a few moments and restart.
        Some people have also pointed out that if you have your phone connected to cars radio system (or other bluetooth device) and at the same time trying to connect or run a scan it can cause issues.

3/ We have also seen people find it works better if all the devices on the car are turned off (eg turn ignition on but lights, radio, usb items are all disconnected.

Check out this page for some stuff I did on the Seat Leon

Have you run a backup yet - if Not do so

First thing in this section as soon as you get your OBD11 up and running please please do a backup of all the modules
The reason to do this, in your history is stored all the changes you have made and the current setup, It is always very helpful to have how your car started on file so that if need be you can revert back to that state very easily.

If you make any changes to your car via the infotainment (MMI) Screens you wont see this in the History because they were not made using OBD11, However if like me you take regular backups and compare them you will see the changes, For example the setting for Volume can be in Litres or Gallons, If you change it on the screen nothing in history but your backupfile will have changed so you can see its been updated.

Good place to find backup files for your car is on the Seat Spanish Forum here drive.google.com/drive/folders/0B-nF6uppzDHYcXAwUmNmbUtDYXc These are backup files with no changes so if you ever got in a real mess or needed to set it back to stock you could use these files if you have not done your own backup.


Each day you log into OBD11 you can get up to 6 free credits (watch a few 30 second adverts) and these credits can be used to purchase Apps that make changes on your behalf with no knowledge of the system needed. You can additionally buy more credits if needed but most people quickly get the hang of the app and don't use them very much
Make sure you have your ad blocker turned off otherwise you wont see the adverts and get the extra credits.

How does the app get updated

The app will automatically updated from Google store, you will get a notification that new version is available and download it.

There is also a Beta Testing version, if you wish to be part of the beta testing team then click here for registration and you will be added to team and get the latest beta versions which are more frequent but obviously you have to remember they are BETA not full Production.






Things can and do go wrong but make sure you have backups and don't rush into trying to fix what has gone wrong. Ask questions on the car and obd forums and people will help you.
The application sometimes tells you that you have and issue, just follow the instructions in this guide to clear the app and bluetooth cache and check out your history to see what you changed and change it back.

Issues I have seen personally have been my main radio screen going all strange colours, still working but not able to be used. This was a fault on the Seat where they saved money on the screen and when its cold the touch screen stops working - just so happened when i was doing some coding late at night.

Another user saying he had killed his car - down to a battery going flat, this seems to happen more on cars without stop start as they dont have the stronger batteries. However what the user saw was flashing lights and warnings like an alien landing.

Golden rule, if you don't fully understand what you are doing ask and check, be careful around brakes, make sure you know what you are doing before you make changes.

Once you get used to it its very simple, so the following are two example's

As a new user its much easier to use the adaptions to make changes (see below) because everything is in clear text whilst the long coding can look like a foreign language.

Examples

Adaptions



Long Coding

Why does the app ask me for a security code

This is the way that VW have set it up, you will notice that when a code is required the application will give you the code it thinks you need, if there is ore than one then it will show multiple codes.

Bit of an overview for the Security access here

What changes can i see in the History section

When you look at the History section you can see all the changes that have been made. However you can filter to see individual types (like for example Apps)

The full list on my car is

Gateway coding  - This gives you a list of all the Modules that you have added or taken off from the main control screen.
Coding
Long coding  - This gives a list of all the changes you have made using Long Coding
Adaptation  - This gives a list of all the changes you have made via the Adaptation channel
Basic settings  - This gives a list of all the changes you have made via Basic Settings.
Coding 11
Diagnositc session - There are various Diagnositc modes you can set when running Scans, I have used OBD-Diagnostic, VW - Diagnostic, End of assembly line Mode
App  - Gives a list of all the Apps you have used to make changes to your car
Backup  - Gives a list of all the backups you have done either for a specific module or all of them.


More detail in the link below.

Can I change how the app looks on my phone:

Simple answer is yes to some things, If you go to the Settings screen of the main menu you can change both application and database language to suit yourself

You can also make changes to the Home Screen (see the list in Settings)

If you go to the garage you can change the picture of your car / cars, you can change the Engine Code and add all the equipment your car came with.

US / North American and Japanese Car setup can be different to rest of the world

Please note that there are a number of different setup issues for these cars to the rest of the world, Lights and indicators are often setup in a different way to European Cars, We see this issue mostly with the GOLF range but does apply to other cars as well as the local laws require a different setup.


There are a number of reasons why youtube videos can show different screens to the one you have on your car.

 1/ Older Cars (pre 2012) have a different setup to the new versions so what you often see is correct but not for your year model.

 2/ Different cars (eg Audi, VW, Seat, Skoda) and different models do share a lot the same info but have different settings, for example seat controls, door colors, screen setup can all be different across the range of marques and models.

 3/ Location as above different parts of the world have different local rules and car setup is therefore different accordingly.

4/ Long Coding does not work - on newer style Central electrics modules on mk7s / Leon (post mid MY16) report a zero-string on their coding - this is normal. All of the old "software-switches" that were in the code-string are now in adaptations on the newer modules




Passwords

When you first get your OBD11 Device you have to set a device password (6 Characters Long) as well as an account password, please ensure you keep these safe because if you have to return the dongle it slows down the replacement process if you cant give the device password.
Common questions across the range:






WARNING, Please read this post forum.obdeleven.com/post/13075, bottom line do not copy coding from another car even if it appears to be the same as yours it can lead to major issues.


Missing Info please let us know

If you need anything added to this section please send me a message cupra280 and I will update as soon as i can.
This section is not to hold the very low level detail just help in what is possible and where to look.

Last item here is start small and work your way up once you understand what is going on.
Any damage you do to your car via the OBD11 tool is down to you so please research and ask questions.