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Post by sebastien on Apr 7, 2020 21:51:09 GMT
Hi,
I have a skoda superb IV for 1 month now and purchased obdeleven, however when I want to discuss obd stuff in the discussion area of the app , I get the error that the discussions board does not exist for skoda superb iv model.
I contacted obdeleven support three weeks ago and they said they would sent it to their backend. Last week I sent a reminder but they don't have an ETA yet...
Is it really so difficult to create a discussion board , or is there no obdeleven support team when we purchase an OBD eleven pro device ?
A month to create a discussion board looks exagerated
What are your experiences with obdsupport teams?
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Post by Thirsty on Apr 8, 2020 8:02:55 GMT
Hello,
i will add the sub-board for you. Can you tell my the type name of that car? This information can be found in the VIN. The models before were called 3U, 3T and 3V. Please let me know if it has a new type or not.
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Post by sebastien on Apr 23, 2020 10:21:32 GMT
When I look at the model it says 20/3V54XC
chassis number: TMBXX9NP3L7059810 (replaced two characters with x) and the last number by 0 (to anonymise)
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Post by Thirsty on Apr 23, 2020 10:27:50 GMT
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Post by sebastien on Apr 29, 2020 21:52:16 GMT
Strange , I can see it when I click on your link
But when I use the android app and clock on my car(Skoda Superb IV 2019-.. estate) and then button "Discussions" it still gives the error : "Discussions not available for your car"
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Post by Thirsty on Apr 30, 2020 9:15:23 GMT
Maybe the forum is not linked in the app. You can write directly to the support and ask them to link it.
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