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Post by aussietig on Jan 1, 2020 21:21:16 GMT
Since 29th DEC the daily credit and any other free credits I have viewed have not added to the total on my device.
I am on 17.1 and it does connect to the vehicles.
Have restarted app and phone but total remains as at 29th Dec. Has done this previously but eventually caught up a few days later.
Anyone have any ideas
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Deleted
Deleted Member
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Post by Deleted on Jan 1, 2020 22:05:32 GMT
Do you get any errors with either connecting to the google advert server.
Do you have any new Advert protection software
Have you tried doing a data/cache clear on the obd11 app on your phone.
If you have access to a VPN have you tried changing your country as this sometimes makes a difference.
Otherwise i would report it to support via the Help Function in the app as its working fine for me in the UK
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Post by aussietig on Jan 2, 2020 1:16:57 GMT
Do you get any errors with either connecting to the google advert server. Do you have any new Advert protection software Have you tried doing a data/cache clear on the obd11 app on your phone. If you have access to a VPN have you tried changing your country as this sometimes makes a difference. Otherwise i would report it to support via the Help Function in the app as its working fine for me in the UK Not to all of that but have cleared phones cache and no difference
Ads run as normal but the credits dont register including the normal daily one
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Deleted
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Post by Deleted on Jan 2, 2020 1:27:32 GMT
I have seen this before a long time ago but have to say at that time lots of people were complaining it was not working.
I have again tried from UK and a couple sites in Aus with no problems.
The only other suggestion is uninstall and reinstall OBD11 but I dont expect that will do a lot for you I am afraid.
Drop a line to support and see what they say.
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Post by aussietig on Jan 2, 2020 1:31:47 GMT
Fixed it by uninstalling and reinstalling but lost credits havent appeared Not to worry have 711 that i may never use LOL
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