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Post by seabass2750 on Dec 22, 2019 0:44:34 GMT
Hello, I just received the obdeleven pro and dongle. Registered an account activated my people account. Went out to my car hooked up the dongle all lights were on and I tried to connect. During the process I get error message "this user cannot validate this device" I cant figure out how to fix this? Any body else encounter this issue before??
Thanks!
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Post by mantas330 on Dec 27, 2019 17:19:57 GMT
hello. can't connect obd eleven pro. error this user is not allowed to validate the device. Help
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Post by vwjap on Dec 27, 2019 21:10:24 GMT
You’ll have to contact voltas via the app fellas, but I think they may not be there for a while being New Years
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Post by britscoot on Dec 28, 2019 18:30:19 GMT
This happened to me...i deleted/uninstalled the app and downloaded again. Fixed the problem for me.
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