|
|
Post by vagpartsbin on Sept 20, 2019 20:50:20 GMT
2017 US Golf R. The 5F infotainment module is no longer in the list of control modules. Does not scan and am unable to see it. Cleared cache, deleted data, reinstalled app, etc.
I can see it in the control unit list offline.
Help!
|
|
|
|
Post by dv52 (Australia) on Sept 20, 2019 22:33:26 GMT
^^^ Not sure if you are aware but the module that OBD11 calls the Gateway (@ address hex19) is the master controller for communicating with all of the other modules in your Golf R. I like to think about the Gateway module as the "Fat Controller" in Thomas-the-Tank-Engine, albeit the hex19 module does have other functions (like also being the Component Protection master). As a fundamental piece of software, the Gateway module uses a master table to determine which other modules it needs to communicate with. Before any communications begin on any of the car's 6 x CAN buses, these other modules MUST be registered in the Gateway installation list. This registration process normally happens at the factory depending on how the car is optioned - but the installation list can be modified if more options are added later.
I suspect (guess really) that somehow you managed to delete the hex5F module from the Gateway installation list. What is the color of the circle at the top RHS of the module? Probably the best way to confirm (and perhaps, fix) this is to follow my instructions below (apology for using the old OBD11 software screens, but it's exactly the same process with the current software):
Once you get to the Gateway list coding screen (2nd picture), scroll down and find "(5F) Information Control Unit 1" - Does the module have a tick in the box? If not, place the tick in the box and click on the OK button (@ the bottom-RHS of the screen). Exit OBD11, cycle the ignition key and re-start OBD11 again. Is it fixed?
Don
|
|
|
|
Post by vagpartsbin on Sept 21, 2019 3:17:43 GMT
Don -
Thanks for the post. I had checked the gateways before posting and 5F was checked so that's what had me stumped. I unchecked/rechecked to no avail.
After your post, I went back in and it was the same
However, this time I stumbled onto a drop menu in the gateway list and 5F was listed, so I tapped on it
None of the list in that sub menu were checked - I checked on 5F and everything is working again.
It would be interesting to figure out how it got changed. The gateway list is not something I recall ever being in before, let alone made any changes to it.
Thanks again for the reply as it ultimately got me on the right path.
-Steve
|
|
|
|
Post by vagpartsbin on Sept 22, 2019 17:39:43 GMT
Don- Any idea why 5F now shows in the control module list with a black backgroud around the module #? It changes to green once you select the module..  Thanks! |
|
|
|
Post by vagpartsbin on Sept 22, 2019 21:29:37 GMT
Thanks for the reply. Clearing app cache, rebooting phone/radio, etc., have not cleared the blacked out 5F condition.
|
|
|
|
Post by dv52 (Australia) on Sept 23, 2019 21:29:17 GMT
^^^ yes, certainly very odd behavior - perhaps posting-up the error message(s) that surely must exist on your scan report might be informative? And perhaps the latest records from your history file?
Don
|
|
|
|
Post by vagpartsbin on Sept 24, 2019 1:55:54 GMT
5F scans green once you select it from the list.
The 5F history log below goes from March when I had to re-code the blocked out settings to "not blocked" to the other day when I found 5F not in the list and started to monkey with getting it back. No faults were logged between March and then.
Another user on Vortex replied to my post there and said that his 5F was also missing and since re-added, does the same thing mine does, so it's not just me.
---------------------------------------------------------------
Diagnostic session
Control unit: 5F Information Control Unit
Value: VW - diagnostic mode
Mileage: 53690 km
Date: 2019-09-22 09:49
---------------------------------------------------------------
Diagnostic session
Control unit: 5F Information Control Unit
Value: VW - diagnostic mode
Mileage: 53690 km
Date: 2019-09-22 09:48
---------------------------------------------------------------
Gateway coding
Mileage: 53690 km
Date: 2019-09-22 09:48
---------------------------------------------------------------
Fault
Control unit: 5F Information Control Unit
Active faults: 0
Inactive faults: 0
System description: MU-S-NS-US
Software number: 3Q0035876A
Software version: 0755
Hardware number: 3Q0035876A
Hardware version: 840
Serial number:
ODX name: EV_MUStd4CDELP
ODX version: 001001
Faults:
No trouble codes found
Mileage: 53690 km
Date: 2019-09-22 09:43
---------------------------------------------------------------
Fault
Control unit: 5F Information Control Unit
Active faults: 0
Inactive faults: 1
System description: MU-S-NS-US
Software number: 3Q0035876A
Software version: 0755
Hardware number: 3Q0035876A
Hardware version: 840
Serial number:
ODX name: EV_MUStd4CDELP
ODX version: 001001
Faults:
U10C000 - Control module for instrument panel insert on optical data bus No communication
Active
Mileage: 53690 km
Date: 2019-09-22 09:43
---------------------------------------------------------------
Fault
Control unit: 5F Information Control Unit
Active faults: 0
Inactive faults: 1
System description: MU-S-NS-US
Software number: 3Q0035876A
Software version: 0755
Hardware number: 3Q0035876A
Hardware version: 840
Serial number:
ODX name: EV_MUStd4CDELP
ODX version: 001001
Faults:
U10C000 - Control module for instrument panel insert on optical data bus No communication
Passive
Mileage: 53674 km
Date: 2019-09-20 22:18
---------------------------------------------------------------
Gateway coding
Removed:
(57) TV Tuner
(47) Sound System
(56) Radio
(0E) Media Player Position 1
Mileage: 53674 km
Date: 2019-09-20 22:18
---------------------------------------------------------------
Diagnostic session
Control unit: 5F Information Control Unit
Value: Development mode
Mileage: 53659 km
Date: 2019-09-20 21:43
---------------------------------------------------------------
Diagnostic session
Control unit: 5F Information Control Unit
Value: Development mode
Mileage: 53659 km
Date: 2019-09-20 21:43
---------------------------------------------------------------
Diagnostic session
Control unit: 5F Information Control Unit
Value: VW - diagnostic mode
Mileage: 53659 km
Date: 2019-09-20 21:43
---------------------------------------------------------------
Adaptation
Control unit: 5F Information Control Unit
Name: Developer mode
Values:
Old value: activated
New value: Not activated
Mileage: 53659 km
Date: 2019-09-20 21:43
---------------------------------------------------------------
Adaptation
Control unit: 5F Information Control Unit
Name: Developer mode
Values:
Old value: Not activated
New value: activated
Mileage: 53659 km
Date: 2019-09-20 21:38
---------------------------------------------------------------
Diagnostic session
Control unit: 5F Information Control Unit
Value: Development mode
Mileage: 53659 km
Date: 2019-09-20 21:37
---------------------------------------------------------------
Fault
Control unit: 5F Information Control Unit
Active faults: 0
Inactive faults: 1
System description: MU-S-NS-US
Software number: 3Q0035876A
Software version: 0755
Hardware number: 3Q0035876A
Hardware version: 840
Serial number:
ODX name: EV_MUStd4CDELP
ODX version: 001001
Faults:
U10C000 - Control module for instrument panel insert on optical data bus No communication
Active
Mileage: 53659 km
Date: 2019-09-20 21:37
---------------------------------------------------------------
Gateway coding
Added:
(56) Radio
(0E) Media Player Position 1
(5F) Information Control Unit 1
(57) TV Tuner
(47) Sound System
Mileage: 53659 km
Date: 2019-09-20 21:37
---------------------------------------------------------------
Adaptation
Control unit: 5F Information Control Unit
Name: Locked menu contents
Values:
FB_NAV_4:
Old value: blocked
New value: non_blocked
FB_NAV_21:
Old value: blocked
New value: non_blocked
FB_PHONE_7:
Old value: blocked
New value: non_blocked
FB_MEDIA_9:
Old value: blocked
New value: non_blocked
FB_TUNER_4:
Old value: blocked
New value: non_blocked
FB_PHONE_4:
Old value: blocked
New value: non_blocked
FB_MISC_19:
Old value: blocked
New value: non_blocked
FB_CAR_11:
Old value: blocked
New value: non_blocked
FB_MEDIA_3:
Old value: blocked
New value: non_blocked
FB_MISC_14:
Old value: blocked
New value: non_blocked
FB_MEDIA_13:
Old value: blocked
New value: non_blocked
FB_MISC_9:
Old value: blocked
New value: non_blocked
FB_MISC_13:
Old value: blocked
New value: non_blocked
FB_MEDIA_10:
Old value: blocked
New value: non_blocked
FB_MEDIA_8:
Old value: blocked
New value: non_blocked
FB_MISC_44:
Old value: blocked
New value: non_blocked
FB_NAV_6:
Old value: blocked
New value: non_blocked
FB_MEDIA_15:
Old value: blocked
New value: non_blocked
FB_MEDIA_11:
Old value: blocked
New value: non_blocked
FB_CAR_3:
Old value: blocked
New value: non_blocked
FB_MISC_46:
Old value: blocked
New value: non_blocked
FB_MISC_20:
Old value: blocked
New value: non_blocked
FB_PHONE_0:
Old value: blocked
New value: non_blocked
FB_MISC_45:
Old value: blocked
New value: non_blocked
FB_NAV_0:
Old value: blocked
New value: non_blocked
FB_NAV_9:
Old value: blocked
New value: non_blocked
FB_MEDIA_1:
Old value: blocked
New value: non_blocked
FB_TUNER_7:
Old value: blocked
New value: non_blocked
FB_TUNER_3:
Old value: blocked
New value: non_blocked
FB_CAR_12:
Old value: blocked
New value: non_blocked
FB_MEDIA_4:
Old value: blocked
New value: non_blocked
FB_PHONE_5:
Old value: blocked
New value: non_blocked
FB_MISC_5:
Old value: blocked
New value: non_blocked
FB_MISC_18:
Old value: blocked
New value: non_blocked
FB_CAR_0:
Old value: blocked
New value: non_blocked
FB_CAR_2:
Old value: blocked
New value: non_blocked
FB_MEDIA_12:
Old value: blocked
New value: non_blocked
FB_TUNER_6:
Old value: blocked
New value: non_blocked
FB_MISC_2:
Old value: blocked
New value: non_blocked
FB_MISC_12:
Old value: blocked
New value: non_blocked
FB_PHONE_6:
Old value: blocked
New value: non_blocked
FB_MEDIA_5:
Old value: blocked
New value: non_blocked
FB_MISC_11:
Old value: blocked
New value: non_blocked
FB_MISC_10:
Old value: blocked
New value: non_blocked
FB_MISC_0:
Old value: blocked
New value: non_blocked
FB_MISC_47:
Old value: blocked
New value: non_blocked
FB_CAR_7:
Old value: blocked
New value: non_blocked
FB_TUNER_5:
Old value: blocked
New value: non_blocked
Mileage: 41351 km
Date: 2019-03-12 14:54
---------------------------------------------------------------
|
|
|
|
Post by wetmacula on Sept 24, 2019 3:22:37 GMT
I have a NAR 2017 Golf R and 5F was missing after the latest obdeleven update or the version before it. It was missing from the gateway list so I found this thread and added 5F via the dropdown list. It appears in the module list now after connecting but the little circular icon in the top right shows a black background while the other modules show green or red. You can manually scan 5F and the icon changes. This behavior is different from when 5F was present before. What is the significance of the dropdown list versus the normal gateway list? Between the time I last saw 5F and it's disappearance, I did not make changes to the gateway list or 5F module. Is there a way to contact the author to determine if this is bug? I noticed other similar threads from 2017 but no solution.
|
|
|
|
Post by dv52 (Australia) on Sept 24, 2019 3:59:10 GMT
^^^ wetmacular: Hmm, strange happenings indeed ........ may well be a software bug (as you suggest) - I note in vagpartsbin's history file the occasional MOST communications error in the hex5F module (i.e. the DTC about comms failure with the optical data bus). Does this happen in your car too and does the dynamic alter if you change the diagnostic mode?
Don
|
|
|
|
Post by vagpartsbin on Sept 25, 2019 14:27:05 GMT
I pulled 5F out of the glove box and did the quadlock cable disconnect. Cleared cache, deleted and reinstalled OBDEleven. Issue remains.
|
|
|
|
Post by dv52 (Australia) on Sept 25, 2019 21:31:21 GMT
^^^ Vagpartsbin - don't give-up just yet - have you tried changing the diagnostic mode? Try each of the options and check the status of the colored circle on the hex5F module with each session
Don
|
|
|
|
Post by vagpartsbin on Sept 26, 2019 2:41:30 GMT
wgolfmk7 -
No worries, I appreciate your assistance.
|
|
|
|
Post by vagpartsbin on Sept 26, 2019 2:44:23 GMT
^^^ Vagpartsbin - don't give-up just yet - have you tried changing the diagnostic mode? Try each of the options and check the status of the colored circle on the hex5F module with each session Don
Don -
I did cycle through the modes to no avail. I know those show up in my history, but I didn't touch them until I after I got 5F restored. I was only in there looking for the BSM warning noise and side assist brightness options as mentioned in this thread:
I was hoping that the brightness adjustment in the above would actually be the solution to the painfully dim BSM lights in the mirrors.
|
|
2018gti
Full Member
2018 GTI Autobahn 6-speed
Posts: 111
|
Post by 2018gti on Sept 27, 2019 18:08:24 GMT
Not sure if this will help but in my experience this is a bug in obdeleven, I’ve reported it months ago and they haven’t done sh!t about it lol. It’s nothing wrong with your car, you do not need to change the installation lists or anything. 5F never appears in my control module list until I open the list, then *refresh* by pulling down on the list, then suddenly it will be there. I’d undo all the coding you’ve done for this and just use the refresh workaround. Just my experience.
|
|
2018gti
Full Member
2018 GTI Autobahn 6-speed
Posts: 111
|
Post by 2018gti on Sept 27, 2019 19:56:42 GMT
Hi wgolfmk7, that’s interesting. I’m not sure why ours would be different. Maybe because of the CP fault, the module always appears for you. I have the latest OBDeleven update as well and I always have to refresh the control module list to see 5F.
|
|
|
|
Post by vagpartsbin on Sept 28, 2019 3:32:23 GMT
Not sure if this will help but in my experience this is a bug in obdeleven, I’ve reported it months ago and they haven’t done sh!t about it lol. It’s nothing wrong with your car, you do not need to change the installation lists or anything. 5F never appears in my control module list until I open the list, then *refresh* by pulling down on the list, then suddenly it will be there. I’d undo all the coding you’ve done for this and just use the refresh workaround. Just my experience. I agree, I hadn't done anything to the car in a while and out of the blue when I did want to do something, I found that the module was gone. I knew there was an update to the app recently, and I am (in my mind) blaming it on the update. I figured I'd ask here where the knowledge base is to see if it was something known or if there was a fix. Thx |
|
2018gti
Full Member
2018 GTI Autobahn 6-speed
Posts: 111
|
Post by 2018gti on Sept 29, 2019 0:38:36 GMT
I'm not sure. I'd have to do more testing to see if it's a bug or a problem with my phone. My 5F module doesn't have any errors, it's always green. It just doesn't appear in the list for me until the list is refreshed. I had a chat with the obdeleven support person inside the app a long time ago and I told them about what I found, but I never received a response.
|
|
|
|
Post by ghl3112 on Aug 17, 2023 17:52:19 GMT
I have a Skoda Superb 2012 and the OBD11 with Pro package. I cannot find the module 5F (which I need to reset the traffic information - TMC) even in the Gateway dropdown menu. Any ideas as to how I get to module 5F?
|
|
|
|
Post by vwjap on Aug 17, 2023 18:20:37 GMT
Not sure the 2012 came with 5f, think it might be under radio
But this forum is for golf mk7
|
|
