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Post by zippytheclown on Apr 7, 2019 7:03:45 GMT
I just acquired an OBDeleven Pro second hand, when I tried to install the app, I got a message saying "this product not available in your country". Am I doing something wrong? There are people on the facebook page I'm on that are using it here in australia, I am baffled. Any help or advice would be greatly appreciated!
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Post by Thirsty on Apr 7, 2019 7:45:27 GMT
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Post by Deleted on Apr 7, 2019 7:50:24 GMT
This is a VW Licence issue they don't allow OBD11 to be available in all countries.
There is a 6 digit security code for the dongle when you first connect did you get that from the guy you bought it from.
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Post by zippytheclown on Apr 7, 2019 8:16:32 GMT
I haven't even taken the dongle out of the box, I am trying to install the app on my samsung first.
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Post by zippytheclown on Apr 7, 2019 8:23:39 GMT
when I try to go to that page on my mobile, I get a 404 error
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Post by Deleted on Apr 7, 2019 10:13:32 GMT
do you have a vpn so you can change to a different country (european)
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Post by zippytheclown on Apr 28, 2019 0:38:36 GMT
Ok, so now I have managed to get it to work on my phone, the problem I have now is that it's asking me for a 6 digit code to link to my car. I have contacted the guy I bought it from (second hand) and he is adamant that hye never had to enter a code as he had a pro account. How would I go about retrieving the 6 digit code?
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Post by Thirsty on Apr 28, 2019 6:49:52 GMT
Ok, so now I have managed to get it to work on my phone, the problem I have now is that it's asking me for a 6 digit code to link to my car. I have contacted the guy I bought it from (second hand) and he is adamant that hye never had to enter a code as he had a pro account. How would I go about retrieving the 6 digit code? The guy MUST have set the 6 digit pin. It won't work without it. If he can't remember at all use the reset pin option. This should send an email to the guy you bought it from.
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Post by aussietig on Sept 2, 2019 1:25:34 GMT
I bought mine second hand and just logged in with his details and then changed the email address and password one at a time and unit has worked perfectly ever since
Also to remove the cars in his "Garage" just swipe them left and they will be gone
Try that
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