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Post by xider38 on Mar 3, 2018 8:07:04 GMT
Yesterday my obdeleven made an update when plugged in to the car. After that I can't connect to device.... what to do about it
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Deleted
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Post by Deleted on Mar 3, 2018 9:54:41 GMT
what version of software are you using. check in the about section of main menu.
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biz0n
New Member
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Post by biz0n on Mar 4, 2018 6:46:38 GMT
Clear cache for obd11 app
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Post by xider38 on Mar 14, 2018 7:05:32 GMT
Clear cache for obd11 app |
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Post by xider38 on Mar 14, 2018 7:07:56 GMT
Software 0.9.2.6
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Deleted
Deleted Member
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Post by Deleted on Mar 14, 2018 22:59:02 GMT
are you using android v8 or above.
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Post by xider38 on Mar 17, 2018 10:23:56 GMT
Hi yes I'm using Android 8. Somehow the obd11 made a new firmware update and after that I can connect to it again... thanks
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Deleted
Deleted Member
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Post by Deleted on Mar 17, 2018 12:23:57 GMT
Have seen lots of people with issues on Android 8 although I have to say not with connecting more about emailing backup logs.
So firstly do the usual Clear App Data and Bluetooth Data on your phone, I also personally turn the phone off for a minute or two and then restart can help.
Next unpair your phone and dongle.
The firmware was updated as part of the 0.9.2.6 release so if you cant get it to work then go to Google play and leave the Beta testing team and it will reverse the firmware upgrade and you should be able to log back on.
Lastly make sure you have good internet connection and that you have not hidden your phone or bluetooth settings on the car as this has caused issues in the past.
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Post by xider38 on Mar 18, 2018 8:46:10 GMT
Good to know if it happens again 👍😃😃
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Post by Aiwa on Mar 29, 2018 8:42:54 GMT
This problems is fixed with new version...
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Post by grubsflow on Mar 29, 2018 15:38:28 GMT
This problems is fixed with new version... My OBDeleven dongle got updated yesterday, works great. Although, it never had a problem before, either. Using Android 5.1.1. |
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Post by xider38 on Apr 2, 2018 11:04:31 GMT
Hi After upgrade to 0.9.3.0 and 9.3.1 I haven't been able to connect to the car.. I'm pressing upgrade but it never accomplishes to do it. I'm tried everything.
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Deleted
Deleted Member
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Post by Deleted on Apr 2, 2018 15:18:15 GMT
as above have you cleared you app data and if possible your bluetooth data on the phone. I did some testing yesterday on a Huawei phone and had lots of issues, I resolved it buy turning off the bluetooth on my head unit (not saying that's the answer but it worked for me). What I would do (if it were me) is app and bluetooth clear, Turn the phone right off for a few minutes and restart. Turn off the bluetooth on the car (as my phone connects with the car before the oBD11 Dongle) Then Conect to the dongle and when you get the update message press Update. If that does not work then raise the issue here forum.obdeleven.com/thread/3445/9-3-1 so that dev will not miss the issue. Please provide the details of your car, phone, android version and make sure you have strong internet connection when doing the update One last point make sure you have a strong internet connection to download the data. |
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briangroper
New Member
I'm not a complete idiot. There's still a few pieces missing.
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Post by briangroper on Apr 3, 2018 8:43:46 GMT
If I clear the app data (not just the cache), do I lose all my obdeleven settings, garage, history, etc ?
[Using OnePlus 5 with Android 8.0.0]
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Deleted
Deleted Member
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Post by Deleted on Apr 3, 2018 13:53:50 GMT
app data i seem to recall only holds your logon details and might have some of the settings in your profile (not tested it in a long time) However Garage and History of cars is all stored on OBD11 Servers against your account. If this does not work then update the forum.obdeleven.com/thread/3445/9-3-1 thread with full details of your car and phone to see is support can help |
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Post by thomas5265 on Apr 4, 2018 12:47:10 GMT
Im having this issue since the update. I’ve tried for an hour today with no success. Any help?
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Deleted
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Post by Deleted on Apr 4, 2018 15:08:22 GMT
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Post by xider38 on Apr 5, 2018 4:38:00 GMT
Yesterday I connected my device in another car and then it succeeded upgrade firmware. After that I could connect it in my car again.
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