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Order
Jul 15, 2024 12:30:52 GMT
Post by razrmd on Jul 15, 2024 12:30:52 GMT
Order: 000087206 For some reason, the wrong address was recorded during the order. I have written to customer support several times, but I have not received a response. As a result, you sent it to the wrong address. Why are you ignoring my messages?
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Order
Jul 15, 2024 21:47:47 GMT
Post by whataboutthis on Jul 15, 2024 21:47:47 GMT
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Order
Jul 16, 2024 4:36:50 GMT
Post by razrmd on Jul 16, 2024 4:36:50 GMT
I contacted customer service immediately after confirming the order. The order was shipped on the fourth day, yet I have not received a response. Furthermore, it is concerning that the order was dispatched without the recipient's name and address. This behavior is highly unusual and troubling.
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Order
Jul 16, 2024 14:40:26 GMT
Post by whataboutthis on Jul 16, 2024 14:40:26 GMT
Afraid I can only suggest more emails and then add facebook post's on there account.
Agreed you would have thought it would check first if there was all the details required before shipping. As you have proof they have not responded in time I would hope they ship out another item directly to you as a good will gesture.
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