jaco2k
Closed beta tester
AWD FTW!
Posts: 65
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Post by jaco2k on Mar 8, 2016 19:22:55 GMT
Hello, I have updated the software on my Bolero unit, but as part of the update, I need to be able to change the value for Confirmation of installation change. Unfortunately, it seems to always fail... This is in 5F > Adaptations > Confirmation of installation change. I think that one of the causes for this problem is that it is a HEX value and the pop-up keyboard/input field seems to be set to decimal values and only allows input in decimal. I also tried to copy-paste the correct HEX values, but still was a no-go. On my case, the calculated number for the authentication is HEX 3074, which means I can still input it but I assume the field is treating/handling it as a decimal number and that is why the whole thing fails. Thank you in advance for the support and helping me get my system error code free again Cheers, J P.S. Otherwise, loving the software and my pro license, am recommending it to loads of people
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Post by OBDeleven on Mar 8, 2016 20:59:37 GMT
Did you try to enter it as 12404?
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jaco2k
Closed beta tester
AWD FTW!
Posts: 65
|
Post by jaco2k on Mar 9, 2016 9:11:42 GMT
I will try it at the end of the day today when I am home again and report the results here
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jaco2k
Closed beta tester
AWD FTW!
Posts: 65
|
Post by jaco2k on Mar 10, 2016 13:29:24 GMT
Just for reference for anyone else searching this thread - we are following up the issue via FB chat. I have tried to input the decimal values and it did not work either. More investigation still happening on OBDeleven development side.
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jaco2k
Closed beta tester
AWD FTW!
Posts: 65
|
Post by jaco2k on Jul 22, 2016 10:41:30 GMT
Forgot to follow up - after great support and a couple of app updates (already quite some time ago...) I could without issue confirm the installation change
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