Well I am going to partake in the online chat with OBD11 people (its open to all) and have the following comments to make about the app. Update this was a very usefull session to help oBD11 Understand what I find rubbish and what is useful.
IOS and Android VAG App dont offer the same level of support
IOS and Android backlog of bugs still very large and not being worked on.
According to
support.obdeleven.com/en/articles/8910926-which-features-will-work-in-my-country Toyota does not support one click apps even though they have been advertising it does so which is right.. I would also add that if you ask the stupid BOT it tells you UK is included and points you to the above article but that is only talking about Diagnostic support not one click apps.
Charts Feature needs to be updated a lot and give users the ability to save them so they can use them again and again.
obdeleven.com/products/nextgen-obdeleven-device it says Compatible with Android 8.0 or later, iOS 16.0 or later, Harmony OS devices but if you check
support.obdeleven.com/en/articles/5603313-what-android-ios-versions-are-needed-to-use-obdeleven it shows a different story, also I want to understand why they dont have to have the same level of security.
obdeleven.com/products/nextgen-obdeleven-device the link at the bottom of the page to Google store takes you to the NON VAG App all the other links take you to a page where you can see both apps and choose the correct one.
obdeleven.com/features?Seat well under the most popular features "Program control units yourself" it talks about Coding and Long Coding but no mention of Adaptation which is what UDS Control units have Further if you follow the link to read FAQ this takes you to Coding on non uds control units, which is correct but there is more than this and owners would not recognize the coding values section because they dont have it.
obdeleven.com/video-tutorial this has a nice video but it talks about VOLTAS IT which no longer exists and email address which again are no longer active.
Web Page for supported vehicles will show duplicate one click apps (or tripple in some cases) due to bug in software and further does not show all apps so best to use the actual phone app.
Cost of one click apps I noticed a number of Toyota Basic One Click apps that cost 30 credits but the VAG one only charges 10 credits looks like a hidden price rise to me.
this page is for Toyota vehicles
obdeleven.com/toyota under are there any extra costs at the bottom of the page
No. Your device comes with a FREE plan that allows you to scan, diagnose, and clear faults whenever you need to, at no extra cost.
However, if you want to activate One-Click Apps, you’ll need to get credits first (our in-app currency).
The PRO VAG or ULTIMATE VAG subscription will be required only if you’ll want to use professional features like coding and adaptations.
as this is a page just for Toyota why are you talking about VAG Pro or Ultimate package.
same page you say where can i find tutorials and guides and you suggest going to the help pages. Perviously you had a specific section for Toyota now you dont and as stated above some of the help files on OCA and Country Limitations need updating.
From your facebook page
Radek Ćwikliński
As I understand, your responding time on the chat is up to 6h. But what if I’m waiting 24h now and my previous chat was closed without any information? Especially that I asked some questions and my problem wasn’t solved at all.
I agree I have raised many issues that just close down and no response. And even the 6h time limit is very often much longer, Today for example you are already showing one day response time I would suggest you get some more people on your team as this is not unusual.
Lexus does not get much of a mention....