|
Post by alonsocxtxi on Feb 15, 2024 16:26:06 GMT
So I received my obdeleven in the mail yesterday from ecstuning which came with a 12 month pro plan code and i have been trying to redeem this code but it just won’t let me use the pro features even tho it says i redeemed the code
|
|
|
Post by bwal60 on Feb 17, 2024 5:34:30 GMT
I have the same problem
|
|
jsun
New Member
Posts: 2
|
Post by jsun on Feb 24, 2024 3:27:16 GMT
I just recived my OBD 11 pro "next gen" today I adapted battery adaptation ok I think. I backed out of that and thought to look at the APPS to see what APPS I thought I might want. I found one "Yeah" I want that I don't remember exactly what it's called but it's for unlocking the head unit controls while in motion. Anyway I went into that app and it told me cost, I'm like cost what cost I've got 200 credits right? Anyway I figured OBD11 would know and I went ahead and purchased PayPal statement showing debit of $3.26. WHAT? Now I'm here and you're talking about some redemption code. Where do I find that? Where are the instructions? I guess the buyers are just supposed to "know"... like breathing. So I guess we're just left to hunt thousands of posts to find answers (hopefully) So where's this code anyway? AND to top it off the APP didn't work screen is still locked when moving.
|
|
|
Post by whataboutthis on Feb 24, 2024 9:50:52 GMT
Firstly if you have the pro account you still have to pay for one click apps. If you Ultimate plan the OCA on VAG cars are free but you have to pay on BMW and Toyota(in due time).
Did you buy the pro pack or just the software licence.
Where did you purchase it was it directly or Vi third party shp
|
|
|
Post by paulbie on Feb 26, 2024 18:30:26 GMT
I just recived my OBD 11 pro "next gen" today I adapted battery adaptation ok I think. I backed out of that and thought to look at the APPS to see what APPS I thought I might want. I found one "Yeah" I want that I don't remember exactly what it's called but it's for unlocking the head unit controls while in motion. Anyway I went into that app and it told me cost, I'm like cost what cost I've got 200 credits right? Anyway I figured OBD11 would know and I went ahead and purchased PayPal statement showing debit of $3.26. WHAT? Now I'm here and you're talking about some redemption code. Where do I find that? Where are the instructions? I guess the buyers are just supposed to "know"... like breathing. So I guess we're just left to hunt thousands of posts to find answers (hopefully) So where's this code anyway? AND to top it off the APP didn't work screen is still locked when moving. This is what I was afraid of. Paying for something and then finding out I have to pay for something else?
I guess I'm in the same boat as you just trying to adapt a battery. I guess we'll both benefit from someone enlightening us. I'm about to buy a ODBEleven-XT because I was assured by someone at a VW Shop in the USA that all I need is that unit and no additional subscription, credit whatever.
|
|
|
Post by whataboutthis on Feb 26, 2024 22:46:14 GMT
To do battery adaptation you need OBDeleven wit pro licence. There are no one click apps to do it on VAG Motors
If you need instructions on how to let me know and I will share a link
|
|
|
Post by tinyflier on Mar 2, 2024 14:19:55 GMT
Am confused too!
My reader (on the box label) says PRO Version, but when I try to access some features I am being shown a message tgat says "Upgrade to PRO or ULTIMATE VAG" plan.
Probably "user error" but... what?
David
|
|
|
Post by Justinas on Mar 4, 2024 16:13:31 GMT
Am confused too! My reader (on the box label) says PRO Version, but when I try to access some features I am being shown a message tgat says "Upgrade to PRO or ULTIMATE VAG" plan. Probably "user error" but... what? David I guess you haven't activated your plan or it has expired. Contact support and they will explain it to you.
|
|
|
Post by isamogal on Mar 6, 2024 15:13:17 GMT
Good day! bought the Pro plan, but the code did not arrive in the mail.
|
|
|
Post by whataboutthis on Mar 6, 2024 16:54:35 GMT
Did you just buy the pro plan or did you buy the Pro Pack (Dongle and Software license)
If you bought the Pro Pack from OBD11 Website then when you plug in the dongle for the first time it should show you the activation process but this is only if you use the same email that you purchased the dongle with.
If you bought the Pack from a third party seller they should email you the code, check your spam folder first if not contact seller.
If you just purchased the license then you should get an email again check spam folder first if not then contact support via in app help function or support@obdeleven.com
|
|