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Post by jsr1978 on Sept 26, 2023 14:02:52 GMT
Hi, hopefully forumers can help. First an introduction. I'm a disabled 45 year old man with severe sensory PTSD, agoraphobia and psychogenic hyperventilation. Motoring is among several passions; from model evolutions to tech. and industry developments. Home is Faringdon, Oxfordshire, United Kingdom. The Motability car that I run is an 11,200 mile mk8 Golf GTD (VN21 NWV). Both it's engine and suspension canbus modules have been hacked by someone with an anti-disability vendetta. They've been reported many times but it continues and they haven't been stopped. They accessed the car remotely and activated a setting/mode on 18 May. Since then it shudders over bumps and potholes, bottoms out over undulations, has poor body control and more roll than usual. The suspension hardware is fine; it's definitely system related. Can you think of any device that could do what they've done? Please let me know if you can. It's very real, has happened and isn't imagined. The easiest option would be for me to buy it simply to deactivate the mode. They also altered another setting so there's excessive noise and vibration through pedals and steering. It's been taken to several main dealers and they don't accept the issues but agree it's driving differently. Several independent specialists observed the suspension issues but couldn't sort them. Around 15 hours have been spent researching hacking, calling garages and canbus programmes suppliers but to no avail. On an extended fault code scan several error messages flagged up for chassis, suspension and engine. I also connected a VEEPEAK OBD II BLE scan tool plug and ran checks using several apps including Obd11. Attached are two of the error codes. Beyond this I don't know what to do. Presumably more detailed scans using obd11 and the pro subscription will reveal more? Am something of a layman with canbus & don't have the dexterity and sector acuity to learn what amounts to degree level computer skills. Though the car doesn't have Dynamic Chassis Control (DCC), sensors and ECUs still communicate across the its electronic architecture; including suspension and engine. The problems are destroying what little pleasure there is from an already difficult life. Would someone here with knowledge of canbus programmes and access tools be able to visit me in Faringdon, Oxfordshire to sort the problems? It would be much appreciated. Alternatively can someone guide me through the process or do it remotely? Naturally payment can be agreed for the work. We can chat on the phone first if possible? Please advise if there are adaptations within the obd11 app. menus for mk8 Golf GTD engine and suspension. Is suspension within central electronics and is there a sub-menu I should access to revert it back to what it was and should be? It's very concerning and destabilising as the hacker has activated this mode/setting which dealers can't locate and therefore clear. I requested that the main dealer and independent reinstall all systems so it's at the point it was during manufacture but they refused. A soft reset of its systems didn't help. I look forward to hearing from you, Yours sincerely, Josh Ross   |
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Post by 0lacetti on Sept 26, 2023 16:13:14 GMT
If possible, reset screenshots with Obdeleven errors in all blocks where there are errors.
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Post by chriz1 on Sept 26, 2023 17:36:17 GMT
Can't see how that's even possible
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Post by dv52 (Australia) on Sept 27, 2023 5:29:04 GMT
Josh: Hi
First: I know absolutely nothing about the disabilities listed in your post -but I assume that they don’t amplify your susceptibility to the car problems listed.
So, you clearly have an intimate understanding of this car - but for those of us reading your words, there are many unknowns.
An analysis of this matter really starts with posting-up a complete (meaning not edited) SCAN of this car - with OBD11, of course! This tells us how the car is built as well as the DNA of the CAN network. If the car has errors, it is very helpful if the SCAN includes the associated Freeze-frame data that accompanies these errors!
Don
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Post by jsr1978 on Sept 27, 2023 13:04:15 GMT
Thank you for the responses.
Are the posters thus far saying that an OBD11 scanner should be purchased with a pro pack and then a scan done?
The two mini scans pictures were screenshotted from a scan using a Veepak obdII and another compatible app. either OBD2:torque car scanner fixd, elm ob2II scanner or caristaapp. It gets confusing as I can't remember which one. Several were downloaded. The veepak reader will now be returned and the ObD11 scanner purchased. Is the pro subscription the best option?
The hacking destroying what little quality of life there is and it really shouldn't be this difficult to return the car to its original settings. Several questions. Can anyone advise if the Golf mk8 Gtd's suspension is controlled by the central electrics ecu or does it have one for suspension? It doesn't have dcc but that has no bearing on the hack's effects. ECUS and sensors still control and communicate with moving parts (hardware).
Also, is a complete re-installation of all control units possible with the obd11 scanner and pro subscription? The hack is most definitely affecting ride and handling. Since it was activated the car shudders, wallows, bottoms out and has poor body control. Plus, the other hack increases noise through pedals and steering and reduces mpg by 10-20.
The severe disabilities don't amplify the effects of the hack and it's not exaggerated. The hacking compounds already very severe disabilities.
Could someone guide me on how to reinstall all control units/completely reinstall the central electrics and/or suspension ecu? There are several unknowns here which is why it's difficult to pose questions.
Many thanks,
Josh
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Post by chriz1 on Sept 27, 2023 13:26:44 GMT
Until you get the control units read with vag compatible software you can forget what codes they have shown, they will only show engine fault codes if your lucky..
Obd11 or Vcds is your best shout.
If you have no DCC then there is no communication to your suspension just level sensors for headlight aim it certainly can't adjust your suspension like you describe in fact no control unit can ! Without DCC you probably have a physical problem with your suspension somewhere.
You could try an alignment / tyres check see if that flags any issues perhaps the steering angle sensor needs calibrating both will cause bad handling
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Post by dv52 (Australia) on Sept 27, 2023 21:47:38 GMT
Josh: hmmm.........again, without intending any offense and notwithstanding generalities like the notion "hack" (I don't know what this means in this case) - diagnostics starts with specific and precise information!! Without this data, you as the owner of this car are relying on perceptions and we as forum colleagues are largely blind in our efforts to help. I agree with chriz1 about VCDS and OBD11 - however if you intend to pursue this matter on this forum, it would be proper to purchase the latter device. Ross-Tech has its-own forum if you elect to purchase the other diagnostic device. So it's entirely your decision - but once more, specific data is needed to progress your wants Are the posters thus far saying that an OBD11 scanner should be purchased with a pro pack and then a scan done? ....................Is the pro subscription the best option? Yes is the answer to the first question If it's your intention to fix stuff, a PRO account is necessary. If you just want to understand what's happening to this car (i.e. fault identification), the basic account is all that's required.
It's also possible to purchase the Basic account in the first instance and to later translate to a PRO account once your know the depth of the repair task (if you deem that the fix stage of this exercise is doable as DIY)
The hacking destroying what little quality of life there is and it really shouldn't be this difficult to return the car to its original settings. Several questions. Can anyone advise if the Golf mk8 Gtd's suspension is controlled by the central electrics ecu or does it have one for suspension? It doesn't have dcc but that has no bearing on the hack's effects. ECUS and sensors still control and communicate with moving parts (hardware). Again - don't understand the word "hack" (it's used lots in this thread), but as a general response - when coding changes are made to modules - the new value overwrites the old value and the old value is lost. Because the old value is lost -good diagnostic devices keep their own precise records of ALL changes that are made (including the old value). VCDS change records are held locally in the laptop that is used to run the Ross-Tech software. OBD11 keeps change records against the user account on VOLTAS's central servers in Lithuania (in History option).
So if changes ("hacks"?) were made to this car in the past - then there will be no actual change records held in the modules themselves!
This said - VAG holds a complete copy of the original factory settings for every MQB/MQB-evo platform car in it's central servers (it's called FAZIT). However access to this database is restricted to registered agents only (i.e. Dealers)
Also, is a complete re-installation of all control units possible with the obd11 scanner and pro subscription? The hack is most definitely affecting ride and handling. Since it was activated the car shudders, wallows, bottoms out and has poor body control. Plus, the other hack increases noise through pedals and steering and reduces mpg by 10-20. Neither VCDS, or OBD11 is able to undertake a "complete re-installation" back to factory settings. VCDS does have a "Restore" facility that will automatically revert changes back to an earlier state - but the user must have created a file of the original module settings BEFORE the changes were made.
Both devices basically can change coding values in modules in a one-at-a-time fashion and the user must know the original value when making the coding change!
The severe disabilities don't amplify the effects of the hack and it's not exaggerated. Good!! Could someone guide me on how to reinstall all control units/completely reinstall the central electrics and/or suspension ecu? There are several unknowns here which is why it's difficult to pose questions. As already indicated "suspension ecu" is ONLY installed if this car is factory fitted with DCC. If the suspension is "floppy" on a non-DCC vehicle, the problem will likely be physical (i.e. not a coding matter). |
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Post by jsr1978 on Sept 28, 2023 12:51:33 GMT
Hi there,
Would it be ok to arrange a whatsapp call with you dv52? Writing lengthy posts is often very distressing, with the disabilities inducing tremor and nausea.
It is definitely a 'hack' to the systems which has caused the significant negative effect on ride, handling and engine NVH (noise,vibration and harshness). Explaining the source and reasons causes yet more distress but I will again.
The hacker has an anti-disability vendetta and has used some kind of dark web radio frequency device to alter several canbus. I don't follow them and there is no contact but it was indicated indicated on their instagram that attacks were imminent and would be ongoing. It's been reported many times but the police haven't take action as yet.
Around 30 hours has been spent trawling forums, posting and researching but to no avail. I'm hoping that obd11 or vcds can sort the problem. The suspension's default and original settings haven't been recorded. If a complete reset was done using ubd11 what stage would the control units be reverted back to? If the original values are needed where can they be obtained? I will likely purchase ubd11.
Can you advise how many scans/freeze frames can be recorded without the pro. subscription and would it be necessary?
I don't have the dexterity or technical acuity to spend hours on the car. If the ubd11 scan shows control unit faults connected to the ride/handling problems how can they then be rectified?
Main dealers don't accept the problem so it would be very difficult to get them to act on the findings of the codes, but they may well do. To clear the problems would one or several new control units be the best option or simply completely reinstalling all control units - the problems may be connected to a control unit that doesn't flag anything?
Though this mk8 gtd doesn't have dcc control units and sensors still communicate with its suspension. The setting/mode activated by the hacker is affecting the suspension's rebound, compression and control. Because of the hack it bottoms out, is poorly controlled, shudders over bumps and undulations. It does have stability problems because the hack has slackened the dampers. It is happening, possible and not imagined.
Having researched steering angle sensor problems, it doesn't seem that would affect body control and damper behaviour? Could the hack have affected that as well though?
If the remote hack is affecting handling and ride so significantly it must logically be because of a modified control unit or sensor. There's a central electrics unit on golf 8 but are there others you're aware of that would affect ride and handling?
The hack has been remotely applied previously, then deactivated and then reactivated so it doesn't destroy hardware or software components.
Please note that the hacker uses spyware to edit, delete and rearrange messages across text, whatsapp and email and has done since 2017. Devices, networks and passwords changed many times and still it continues.
She can view call logs on the mobile so presumably looks up dealer inventory then inputs numberplate/vin number of the car that is being loaned to me into the hacking device.
Since February '23 every rental, dealer demo and courtesy car I've had while the Golf has been in for repair has had the hack applied by her. They feel very similar to the hacked Golf. I can tell within half a mile as the rear axle doesn't absorb 'load' properly and how it usually would.
The Golf Gtd VN21 NWV has travelled 11,200 miles and none of the hardware has been damaged while driving or stationary.
I'm sorry for the plethora of questions but am desperate for a resolution and for the faults to be reversed.
Yours sincerely,
Josh
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Post by dv52 (Australia) on Sept 28, 2023 22:46:07 GMT
Josh: I'm ALWAYS prepared to help others on this forum (and I have been doing so with greater and less success for a very long time) - but I can ONLY respond to technical matters related to VAG vehicles and to discussions specifically involving OBD11
I know absolutely nothing about issues related to "hacks" and "anti-disability vendetta" and "some kind of dark web radio frequency device" to alter several canbus". So, if you want to proceed - let's focus the difficult task of my remote understanding of what's happened to this car by sticking to stuff about which I have some knowledge - please!
And again, it really isn't possible to pursue the matters in your thread without the evidence of ACTUAL data - meaning the information in a SCAN!
With this caveat - my response (to the technical questions in your post) are as follows:
Would it be ok to arrange a whatsapp call with you dv52? Writing lengthy posts is often very distressing, with the disabilities inducing tremor and nausea. Alas - I'm not on any social media by choice. If a complete reset was done using ubd11 what stage would the control units be reverted back to? If the original values are needed where can they be obtained? I will likely purchase ubd11. As I have already said, neither OBD11 or VCDS can do "a complete reset" on this car. It's not helpful pursuing this aspect of your line of inquiry because it just ain't possible, alas!
Again as I've already said, Dealers can use FAZIT to take the car's coding back to factory setting - but this option is beyond this forum
Can you advise how many scans/freeze frames can be recorded without the pro. subscription and would it be necessary? OBD11 can access whatever fault information is recorded in module error memory and it can do this as many times as the user wants! Freeze-frame data is recorded with each fault depending on the nature of a fault. If the circumstances are correct and Freeze-frame data is resident in the module fault memory - OBD11 can read this information as many times as the user wants (but only if the user hasn't previously cleared the fault data).
SCANs can be done as many times as the user wants
If the ubd11 scan shows control unit faults connected to the ride/handling problems how can they then be rectified? Except for a few very rare occasions - yes! Of course this answer says nothing about the complexity of rectifying faults - which ranges from very easy to very difficult!
However and as has been said multiple times in this thread, the chance that "scan shows control unit faults connected to the ride/handling problems" on a non-DCC vehicle is very close to zero!!
To clear the problems would one or several new control units be the best option or simply completely reinstalling all control units - the problems may be connected to a control unit that doesn't flag anything? Depends entirely on the nature of the fault. OBD-11 standards (as distinct from OBD11 devices) are now quite mature - so the protocol will capture most faults. But I guess there must-be some faults that may not be detected! Though this mk8 gtd doesn't have dcc control units and sensors still communicate with its suspension. The setting/mode activated by the hacker is affecting the suspension's rebound, compression and control. Because of the hack it bottoms out, is poorly controlled, shudders over bumps and undulations. It does have stability problems because the hack has slackened the dampers. It is happening, possible and not imagined. Having researched steering angle sensor problems, it doesn't seem that would affect body control and damper behaviour? Could the hack have affected that as well though? Again, I still don't/can't understand your use of the word "hack" in this case! Let's focus on what can be actually established as fact once you post-up a SCAN with an OBD11 tool (or if you go the VCDS route - post a copy of your SCAN on the Ross-Tech forum)
Steering angle and vehicle suspension are entirely different matters!
If the remote hack is affecting handling and ride so significantly it must logically be because of a modified control unit or sensor. There's a central electrics unit on golf 8 but are there others you're aware of that would affect ride and handling? Once more, I can't comment on "remote hack affecting handling and ride so significantly". The role of the central electrics module is quite specific - it's generally related to the electrical part of customer convenience. I guess that in a very round-about way there could be a a remote connection between this module and "ride and handling" on a non-DCC vehicle. But to repeat my response above- if there is such a possibility, it has to be very, very subtle. In the world of complete probabilities - this possibility on a non-DCC car has to be infinitesimally small!!
Once again - my suggestion is that pursuing a coding solution to "ride and handling" problems on a non-DCC car isn't a wise diagnostic approach. And again, I suggest that you suspend any pre-determined fault causes until you have the evidence of a SCAN report
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Post by jsr1978 on Sept 29, 2023 9:44:30 GMT
Hi dv52,
Thanks for the responses.
I can understand the doubt and cynicism but the only external force to have affected the ride, handling and extra engine noise and vibration is the 'remote hack'.
Obviously I don't the name of the device being used otherwise I would have purchased the same simply to deactivate whatever mode/setting the 'hacker' has activated.
Can anyone here think of a device that can modify control units/ECUs even if it's shorter range than the device to have caused the problems?
Please don't doubt it or the reality that is happening. It fills me with dread and terror to keep justifying the reality;then having doubt shed on what I'm experiencing.
It must be a control unit/ECU that's been modified. If not the suspension one then central electrics or another ecu that's less well known?
Understandably I'll be even more concerned if an obd11 scan doesn't reveal suspension and engine related faults so hope that it does. The findings will be shared here once scanned.
There would be no point replacing shocks and other related hardware because the ONLY issue is the modified data/code being communicated. It alone is responsible for the ride, handling and NVH woes.
Are there any guidelines I can follow for the scan and reset? I.e. restoring each control unit back to its original state if the data isn't available? The car has had several soft resets by a main dealer and two independents but that simply cleared codes. They returned on later scans.
On a simpler veepack obd2 scan, codes were still stored as mentioned in a previous thread.
Then there are the two chassis fault codes shared in a previous post that flagged when using the veepack obd2 with another ob2 app. - confirmed C0300 and pending C0700
Yours sincerely and thanks,
Josh
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Post by dv52 (Australia) on Sept 29, 2023 22:08:06 GMT
Josh: There are only 2 x questions in you last post that I can answer - maybe someone else can address your other issues Are there any guidelines I can follow for the scan and reset? I.e. restoring each control unit back to its original state if the data isn't available? Again, OBD11 (and VCDS) won't "restore each control unit back to it's original state" - as an automated process! What will be needed is a one-at-a-time reversion of individual coding values. The difficult part of this process will be identifying which of the thousands of possible coding parameters were changed!! I don't have a database of the factory settings on your car - so I can't help with the identification phase of which coding values were altered! IMO - the video below is a good introduction for new-bee users of OBD11
.......there are the two chassis fault codes shared in a previous post that flagged when using the veepack obd2 with another ob2 app. - confirmed C0300 and pending C0700 hmm..........I have no experience with "veepack obd2" and I would prefer that the 2 x DTCs in your post were confirmed in an OBD11 SCAN.
I'm not sure, but in linking these two Diagnostic Trouble Codes (DTCs) to the term "chassis fault codes" - I assume that "veepack" refers to "chassis" as being the vehicle build platform (i.e. MQB-evo build platform in this case), rather than relating the suspension system
The DTCs are as follows:
- C0700 is a Fuel Rail Pressure Sensor Circuit Malfunction
- C0300 is a problem with a rear speed sensor - possibly in one of the rear wheels (these speed sensors are connected to the Brake Module)
It's difficult to see how either of these DTCs relate to vehicle suspension ??
Again, I'm really not sure about "veepack obd2" !!
Don
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Post by ch47av8r on Sept 29, 2023 22:12:45 GMT
Patience of a saint.
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Post by jsr1978 on Sept 30, 2023 11:58:47 GMT
Hi dv52 and fellow forum contributors,
A couple of questions before an obd11 scanner is purchased.
I see that the 'ultimate plan' adds oca builder and unltd' one click apps. With the pro. pack one click apps. require a credit. For the requirements detailed is the scanner & pro pack alone ok? i.e. are many one click apps. likely to be needed to identify and rectify the faults that have occured?
To clarify, with the ultimate option can an adaptation that isn't pre-existing theoretically be inserted into the menu to revert the car's suspension back to how it was and should be?
As this mk8 gtd doesn't have dcc the suspension by definition is still being communicated to by a control unit or ecu.
If it wasn't the hack wouldn't be possible or have any affect. To clarify with the hack (mode/setting modified) the car shudders over drain covers/potholes, bottoms out at the front and rear and has poor body control. This doesn't only happen at 60 mph on undulating roads but at 30 mph too. It's bizarre as only three days ago the front apron very clearly hit the tarmac over a mild undulation due to the affects of the hack. This is only happening because of modified settings/modes.
In the past it was well controlled on all roads regardless of surface imperfections, topography and speed travelled.
On downhill trajectories in the wet on approach to roundabouts there are also now comparably dangerous and serious stability issues. The rear becomes wayward and has rotated when the brakes are applied. Again it's because of the affect on systems communicating to the suspension caused by the hack.
Typically a shock compresses and rebounds in a single, controlled motion. Under UK MOT rules a shock would be replaced well before it's damping and resistance had deteriorated to such a degree. Usually it's advised on if there's a leak in one or several shocks. At that point there's still enough resistance for it to rebound and compress for a variable time beyond the MOT (roads, increasing mileage and weather depending). It will feel remote, less precise, less comfortable and less controlled on some roads.
But the sensation isn't the same so very few/no UK residents will have experienced comparable dynamic responses to what I'm subjected to in the mk8 GTD. As mentioned before this situation is unique though the hacker has also done it to every car I've interacted with since February '23 so future drivers and passengers of those are all impacted.
The problems are very much real and possible. It would be great if someone (dv52 and anyone else?) who understands mk8 architecture can suggest all possible canbus and ecus that could affect the suspension; i.e. central electrics, body control.
Many thanks,
Josh
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Post by jsr1978 on Oct 11, 2023 15:40:48 GMT
Hi, The OBDeleven scanner with pro pack arrived and a scan was done. Attached are screenshots of the scans. Though I'm passionate and reasonably knowledgeable about cars the process is a minefield. Navigating through and understanding what could or couldn't be responsible for the ride and handling woes is more difficult still because of the severe disabilities. Please note that they don't cause misperceptions or misunderstandings and nothing is exaggerated. As the other two screenshots show there are tick boxes for 'can' and other related areas within one of the control modules. Though no fault codes have flagged for them could remote 'hack' adaptations in these areas be responsible for the ride and handling issues? Steering assistance, structure borne sound, central electrics, multi-function module, gateway and engine must be sections that the problems are in? Hard resetting all modules is an option and surely worth doing? Would that revert the units back to their original values thus wiping the affects of the hack. And is this possible without changing the mileage and 'time to next service' indicator. Surely if 'hard reset' is an option the app. will store and default the car back to what values it should have? It wouldn't be left in a state of dysfunctional limbo. Thank you in advance and all help is much appreciated. Josh Within Central           |
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Post by jsr1978 on Oct 11, 2023 21:53:31 GMT
Hi forumers,
Can someone help please? If the fault code scans should be posted in a different format or less pictured less close together let me know. I'm really at a loss here - see previous message.
Yours sincerely and hopefully,
Josh
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Post by dv52 (Australia) on Oct 12, 2023 0:08:40 GMT
Josh: you are back!!!!!!!!!! It's very difficult to make sense of your SCAN via a number of separate screenshots (especially on a mk8 - which has a MQB evo platform build). It looks like you are using the Android version software of OBD11.
The better way to post-up a SCAN report is to first digitize the information into an email that you can then send to yourself. When you receive the email - attach the file into a post on the forum.
Here are the steps for the process:
Maybe amend your last post by removing the SCAN screenshots and appending the email attachment
You appear to persist with the "hack" hypothesis regarding the "ride" and "suspension" - however, a quick perusal of your screenshots doesn't show any evidence supporting this hypothesis!
From the words in your past posts - I understand that my observation is the same as other folk/businesses that have already looked at this car. The pattern of confirmation in the consistency of this same finding amongst separate (and presumably, independent) investigations must surely speak volumes as to the veracity of your hypothesis.
Of course, you are free to persist with the investigation - but a question that is worth asking (for my edification if for no other reason) is: what sort of evidence would be needed to debunk the "hack" hypothesis in your mind?
I don't intend any offense in asking my question - I simply suggest that it's worth both you and the forum understanding at what point diagnostic information could dispel your firm belief that this car was hacked?
If the answer to my question is that you are ONLY seeking positive evidence to support the "hack" hypothesis, then again with no offense intended - it would be helpful to articulate this objective so ALL forum members reading this thread understood!
I won't respond to the other points in your last post given that I've already addressed these matters in my previous replies. Other forum members may want to add their comments, of course.
Don
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Post by brkica on Oct 12, 2023 13:09:06 GMT
Hi jsr1978, I do not see any evidence of malitious CANBUS changes. If there were some that affect handling and driving, you would see DTCs in 01, 02, 09 and A5. Reflashing an unit and uploading a dataset takes skill and access to ODIS which a hacker can not obtain - these tools are dealer approved only and are strictly controlled. Additionally, flashing takes a long time and needs a VAS tester to be physically connected to the OBD port, it is not possible to do it remotely. Also, during flashing the car needs to be connected to a charger, I don't think somebody would go these lengths just to screw you up. That said, you certainly have issues with power management in the car. Several modules report DTCs linked to low battery. Please check in a service center whether the battery is healthy and if your battery module and alternator work properly. A low battery can cause issues you are describing, because if the voltage is too low, the DSG transmission solenoid valves won't operate properly and the car will shift and handle very badly. Additionally, there is an issue with your Park assist module. I think it can be solved by reflashing the software at a dealer center, othervise the module must be exchanged. All other modules have very common errors (Antenna module disconnection, Validation timeout etc). Even I have them. They are completely normal and safe to ignore. Hope that helps, A |
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Post by jsr1978 on Oct 12, 2023 14:37:40 GMT
Thank you for the responses and detail. A hacker has without doubt caused the problems.
Imminent and ongoing attacks to technology including cars were mentioned on their instagrams but usually indirectly. I'm not connected to them and there is and never has been contact.
Obviously I don't know the specific devices they're using. If they were known preventative measures could be taken. Please, please don't gaslight (which is to undermine a likely reality). The person lives in Watford (70 miles from me) and has been reported many, many times but no action has been taken.
Again, I must emphasise that none of the problems are imagined or exaggerated. I have also contacted many psychics to see if they could discern the specific names of devices used but they couldn't help.
I know it doesn't sound realistic but this person has been harassing me because of a vendetta since 2017 and it's unprovoked. I have no reason to lie so can we please, please stop doubting it's an external hacker with a remote radio frequency device/or the like.
From 12/11/22 the anti-disability vendetta took a turn for the worse with car hacking. They have also activated this same mode/setting on every car I've interacted with since mid May 2023. I know how many different functioning modern vehicles should drive as lots have been driven in the past - the difference is pronounced. On a hacked example the suspension doesn't absorb load, it shudders over undulations, has poor body control and rolls more. The other mode activated causes excessive noise and vibration through steering and pedals and a 10-20 mpg drop. The hacker has spyware so can see which dealers I've called and the inventory they have before I arrive.
It may sound far fetched but this is determined and organised crime that's unrelenting. They are clearly dedicating a lot of time to ruining my life and making it as difficult as possible. Please don't try to use a sane/normal person's rationale. The hacker is motivated by hate and control.
The obd11 scan covered 30 modules. In an independent dealer their scanner showed 47 so I'm wondering if some control units aren't covered? I can't see the battery voltage impairing dynamics but is it at least worth hard resetting all control modules? Additionally how can the code/settings currently controlling the suspension be gleened? If these can be accessed they can be compared to a properly functioning mk8 gtd. Several independent dealers also correctly believed the car's systems had been modified remotely and another suggested replacing the shocks. That can't possibly help as it's the communication protocol that's being sent to the suspension which is problematic.
If none of the scan fault codes are connected to the ride,handling and nvh woes what can be suggested? If the problem is still there and not suspension hardware related it must by definition be buried in another control unit or section or simply not flag a fault code?
I'm absolutely determined to get this sorted but remain terrified of ongoing attacks. Another motability scheme car was offered but as the hacker has remotely activated settings on all vehicles driven since May 2023, it suggests she'll do it to the next car too. So it's a horrible position as I can't move forward and live in constant fear.
After the scan an email of the codes was sent in the format attached above dv but it was in the body text of an email. How can that be attached to a post here?
Thank you all,
Josh
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Post by dv52 (Australia) on Oct 12, 2023 20:56:36 GMT
After the scan an email of the codes was sent in the format attached above dv but it was in the body text of an email. How can that be attached to a post here? Josh: There are 2 x ways that immediately come to mind and they both start by copying the text of the scan results to the clipboard. Then either paste the text into a new post, or open an App like Notebook, or Wordpad, or MS Word (office) and dump the clipboard contents into the App. Save the document somewhere than use Add Attachment (top right-side of the forum screen)
Don
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Post by jsr1978 on Oct 13, 2023 9:47:30 GMT
OBDeleven data log
Date: 2023-10-11 15:21
VIN: WVWZZZCDZMW105578
Car: Volkswagen Golf GTD
Year: 2021
Body type: 5-dr hatchback
Engine: DTUA
Mileage: 18363 KM
---------------------------------------------------------------
8107 Antenna Control Module
System description: TrxModulHigh
Software number: 5WA035741B
Software version: 0081
Hardware number: 5WA035741B
Hardware version: H10
Serial number: 0000000102VIYK809994
ODX name: EV_TrxMLGEMQB37W
ODX version: 005006
Long coding: 02380011040080
Trouble codes:
No trouble codes found
---------------------------------------------------------------
811E Burglary Protection Control Module VL
System description: Kessy RSAD
Software number: 5WA962133B
Software version: 0636
Hardware number: 5WA962133B
Hardware version: 070
Serial number: --------------------
ODX name: EV_RSADVL37w
ODX version: 002013
Trouble codes:
No trouble codes found
---------------------------------------------------------------
811F Burglary Protection Control Module VR
System description: Kessy RSAD
Software number: 5WA962133B
Software version: 0636
Hardware number: 5WA962133B
Hardware version: 070
Serial number: --------------------
ODX name: EV_RSADVR37w
ODX version: 002013
Trouble codes:
No trouble codes found
---------------------------------------------------------------
8120 Burglary Protection Control Module HL
System description: Kessy RSAD
Software number: 5WA962133B
Software version: 0636
Hardware number: 5WA962133B
Hardware version: 070
Serial number: --------------------
ODX name: EV_RSADHL37w
ODX version: 002013
Trouble codes:
No trouble codes found
---------------------------------------------------------------
8121 Burglary Protection Control Module HR
System description: Kessy RSAD
Software number: 5WA962133B
Software version: 0636
Hardware number: 5WA962133B
Hardware version: 070
Serial number: --------------------
ODX name: EV_RSADHR37w
ODX version: 002013
Trouble codes:
No trouble codes found
---------------------------------------------------------------
01 Engine
System description: R4 2.0l TDI
Software number: 05L906022DF
Software version: 1692
Hardware number: 05L907309C
Hardware version: H30
ODX name: EV_ECM20TDI01105L906022DF
ODX version: 007002
Long coding: 012504320364050830080000000000000000000000000000
Trouble codes:
No trouble codes found
---------------------------------------------------------------
02 Transmission
System description: GSG DQ381
Software number: 0GC906555A
Software version: 4163
Hardware number: 0GC300045F
Hardware version: H06
ODX name: EV_TCMDQ381062
ODX version: 001001
Long coding: 0014
Trouble codes:
No trouble codes found
---------------------------------------------------------------
03 Brakes
System description: ESC
Software number: 5WA614517BJ
Software version: 0131
Hardware number: 5WA614517N
Hardware version: H13
Serial number: 60551000001943
ODX name: EV_Brake1ESCEPBMQB37W
ODX version: 013055
Long coding: 34FC2C9032204C71527CA00705CB61866DB658504AC8670821BCB831018FF100002814
Trouble codes:
No trouble codes found
---------------------------------------------------------------
08 Air Conditioning
System description: Climatronic
Software number: 5WA907727P
Software version: 0340
Hardware number: 5WA907727P
Hardware version: H02
Serial number: --------------------
ODX name: EV_ACClimaBHBVW38X
ODX version: 005067
Long coding: 002110019211120010000010101011110000131100200000000000000000
Trouble codes:
No trouble codes found
---------------------------------------------------------------
09 Central Electrics
System description: BCM 37W BOSCH
Software number: 5WA937086F
Software version: 0159
Hardware number: 5WA937086F
Hardware version: 018
Serial number: BXJ53F16032194060208
ODX name: EV_BCM37w
ODX version: 006001
Trouble codes:
No trouble codes found
---------------------------------------------------------------
13 Adaptive Cruise Control
System description: ACC Bosch MQB
Software number: 5WA907572B
Software version: 0395
Hardware number: 5WA907572
Hardware version: H20
ODX name: EV_FRONTRADARBOSCHVW380
ODX version: 004017
Long coding: 0D0318FF407740451247400800404004AE4020000000000000000000000000
Trouble codes:
No trouble codes found
---------------------------------------------------------------
15 Airbag
System description: AirbagVW40
Software number: 5WA959655H
Software version: 0636
Hardware number: 5WA959655H
Hardware version: 007
Serial number: 000000003C0HZR76J7MQ
ODX name: EV_AirbaVW40SMEVW38X
ODX version: 001032
Long coding: 88CC000000C0C000000000000000000051540000205400004000F68000930065
Trouble codes:
No trouble codes found
---------------------------------------------------------------
17 Dashboard
System description: KOMBI
Software number: 5H0920340A
Software version: 3460
Hardware number: 5H0920340A
Hardware version: 203
ODX name: EV_DashBoardVDDMQB37W
ODX version: 003032
Long coding: 24AC04406B8C06000180620B2000080800300400
Trouble codes:
U14FE00 - Secure Onboard Communication Signature inspection failed
Intermittent
Date: 2023-09-04 11:55:58
Mileage: 17136 km
Priority: 1
Malfunction frequency counter: 22
Unlearning counter: 255
U14FF00 - Secure Onboard Communication Signature creation failed
Intermittent
Date: 2023-09-29 00:12:40
Mileage: 18044 km
Priority: 3
Malfunction frequency counter: 1
Unlearning counter: 40
---------------------------------------------------------------
19 Gateway
System description: GW2020 High
Software number: 5WA907530J
Software version: 7084
Hardware number: 5WA907530C
Hardware version: 752
Serial number: 77104905002107101623
ODX name: EV_GatewMQB2020
ODX version: 004008
Long coding: 0000808D0700000000000000010303337301600902000100030100000001010000000000000000000000000000000000
Trouble codes:
U016400 - Lost Communication With HVAC Control Module
Intermittent
Date: 2023-09-04 11:55:16
Mileage: 17136 km
Priority: 4
Malfunction frequency counter: 8
Unlearning counter: 38
U123100 - Ethernet databus branch 6 No communication
Intermittent
Date: 2023-09-08 15:25:36
Mileage: 17528 km
Priority: 4
Malfunction frequency counter: 1
Unlearning counter: 14
U164600 - Ethernet Antennenmodul keine Kommunikation
Intermittent
Date: 2023-09-22 17:07:42
Mileage: 17992 km
Priority: 4
Malfunction frequency counter: 1
Unlearning counter: 25
B1802F1 - NV-Energy management Alarm triggered
Intermittent
Date: 2023-09-23 16:49:02
Mileage: 18008 km
Priority: 3
Malfunction frequency counter: 2
Unlearning counter: 28
---: 74
---------------------------------------------------------------
23 Brake Boost
System description: EBKV
Software number: 5WA909059H
Software version: 0112
Hardware number: 3Q0909059A
Hardware version: H06
Serial number: BPA08527032101304868
ODX name: EV_BrakeBoostG2BoschVW37W
ODX version: 014027
Long coding: 1002C500740000CE39E79C73000049922449922400
Trouble codes:
U14E400 - Transmission electronics control module Received malfunction value
Intermittent
P056200 - System Voltage Low Voltage
Intermittent
P056200 - System Voltage Low Voltage
Intermittent
---------------------------------------------------------------
2B Steering Column Lock
System description: ELV-MQBB
Software number: 2Q0905861B
Software version: 0040
Hardware number: 2Q0905861B
Hardware version: H09
Serial number: 21000085083013
ODX name: EV_ELVMarqMQBA0
ODX version: 002004
Long coding: 8800000000000000
Trouble codes:
No trouble codes found
---------------------------------------------------------------
3C Lane Change Assistant Right
System description: HRE_Master
Software number: 2Q0907686E
Software version: 0284
Hardware number: 2Q0907686E
Hardware version: H25
Serial number: 00000570768512
ODX name: EV_HREntryHellaGen3Mstr
ODX version: 001015
Long coding: 969945D0
Trouble codes:
No trouble codes found
---------------------------------------------------------------
42 Driver Door
System description: TSG FS
Software number: 5Q0959593K
Software version: 0330
Hardware number: 5Q0959593F
Hardware version: 003
Serial number: YE007UCJ00289
ODX name: EV_DCU2DriveSideMAXHKLO
ODX version: 001018
Long coding: 003B1220D001040000001000
Trouble codes:
No trouble codes found
---------------------------------------------------------------
44 Steering Assistance
System description: BASGEN1MQB37
Software number: 5WA907145G
Software version: 1040
Hardware number: 5WA907145C
Hardware version: 502
Serial number: 00689841
ODX name: EV_SteerAssisBASGEN1MQB37
ODX version: 007046
Long coding: 0000000000000001000102010100010000000101010101
Trouble codes:
No trouble codes found
---------------------------------------------------------------
4B Multifunction Module
System description: FCM2020 Low
Software number: 5WA907338
Software version: 1372
Hardware number: 5WA907338
Hardware version: 009
Serial number: 20015122111200931100
ODX name: EV_MultiModulContiVW38X
ODX version: 002010
Long coding: 00000000090007CE01000F10020003000000000000000000000000000000
Trouble codes:
No trouble codes found
---------------------------------------------------------------
52 Passenger Door
System description: TSG BFS
Software number: 5Q0959592K
Software version: 0330
Hardware number: 5Q0959592F
Hardware version: 003
Serial number: YE007UB106552
ODX name: EV_DCU2PasseSideMAXHKLO
ODX version: 001018
Long coding: 003B1020DC01040000801000
Trouble codes:
No trouble codes found
---------------------------------------------------------------
5F Multimedia
System description: MU-O-ND-EU
Software number: 5H0035820K
Software version: 1899
Hardware number: 5H0035820
Hardware version: H56
Serial number: WG8LGM17032100011559
ODX name: EV_MUOIMQB37w
ODX version: 001002
Long coding: 23800008000000000000000000000000000000000000000000
Trouble codes:
B10CD00 - Function limitation due to energy management
Intermittent
Priority: 9
Malfunction frequency counter: 2
Unlearning counter: 28
Voltage terminal 30: 11.6 V
---------------------------------------------------------------
6C Rear View Camera
System description: RV eCompact
Software number: 5WA980556B
Software version: 0254
Hardware number: 5WA980556B
Hardware version: H26
Serial number: FCLK2027012100050008
ODX name: EV_CamSysRVCCompaFicos
ODX version: 009020
Long coding: 02038004E43000
Trouble codes:
No trouble codes found
---------------------------------------------------------------
75 Telematics
System description: OCU3HMQB37W
Software number: 5WA035284F
Software version: 0144
Hardware number: 5WA035284C
Hardware version: H12
Serial number: 0000000103VIBB334677
ODX name: EV_OCU3HMQB37W
ODX version: 002012
Long coding: 023800109068A8209405460071102607
Trouble codes:
U112100 - Databus missing message
Intermittent
Date: 2023-09-03 10:18:42
Mileage: 17106 km
Priority: 6
Malfunction frequency counter: 9
Unlearning counter: 38
Voltage terminal 30: 13.1 V
B1915F1 - Online services Function temporarily restricted due to battery budget
Intermittent
Date: 2023-09-23 11:24:53
Mileage: 18008 km
Priority: 6
Malfunction frequency counter: 2
Unlearning counter: 27
Voltage terminal 30: 12.2 V
Remaining long term energy budget: 3051 mAh
Remaining short term energy budget: 2 mAh
Wake up cycles counter: 4820
U112100 - Databus missing message
Intermittent
Date: 2023-09-08 15:25:36
Mileage: 17528 km
Priority: 6
Malfunction frequency counter: 1
Unlearning counter: 14
Voltage terminal 30: 12.2 V
---------------------------------------------------------------
76 Parking Assistance
System description: PDC 08 Kanal
Software number: 5WD919294
Software version: 0230
Hardware number: 5WD919294
Hardware version: H04
Serial number: 00000605219910020092
ODX name: EV_EPHBO18VW3800000
ODX version: 002029
Long coding: 0040014011
Trouble codes:
B10FCF0 - Front park assist sensors Function limitation due to environmental influences
Intermittent
B1B1706 - Steuergerät für Einparkhilfe Softwarefehler
static
Priority: 2
Malfunction frequency counter: 1
Unlearning counter: 40
---------------------------------------------------------------
A5 Driver Assistance
System description: MQB MFK 3.0
Software number: 5WA980653A
Software version: 3129
Hardware number: 5WA980653
Hardware version: H06
Serial number: E5783071221078004164
ODX name: EV_MFK3ValeoMQB
ODX version: 005050
Long coding: 00000908116C4040109E40001030008000418000000000000000000000000000
Trouble codes:
No trouble codes found
---------------------------------------------------------------
A9 Structure Borne Sound
System description: SAS-GEN 2.5
Software number: 5H0907159E
Software version: 0001
Hardware number: 4K0907159
Hardware version: H08
Serial number: 210206200486
ODX name: EV_SoundActuaGen2AU64X
ODX version: 003010
Trouble codes:
No trouble codes found
---------------------------------------------------------------
B7 Start System Interface
System description: Kessy IOBOX
Software number: 5WA959436C
Software version: 0706
Hardware number: 5WA959436C
Hardware version: 070
Serial number: --------------------
ODX name: EV_Kessy37w
ODX version: 003022
Trouble codes:
B116C13 - Front passenger exterior door handle touch sensor Open circuit
Intermittent
Date: 2023-09-03 10:09:59
Mileage: 17106 km
Priority: 4
Malfunction frequency counter: 2
Unlearning counter: 74
Terminal 15 status: On
Voltage: 12.8 V
---------------------------------------------------------------
D6 LED Module Left
System description: LED1L
Software number: 992941571AE
Software version: 9202
Hardware number: 992941571A
Hardware version: H08
ODX name: EV_LLPGen3LKEBODPO68X
ODX version: 001003
Trouble codes:
No trouble codes found
---------------------------------------------------------------
D7 LED Module Right
System description: LED1R
Software number: 992941571AE
Software version: 9202
Hardware number: 992941571A
Hardware version: H08
ODX name: EV_LLPGen3RKEBODPO68X
ODX version: 001003
Trouble codes:
No trouble codes found
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Post by jsr1978 on Oct 13, 2023 10:33:06 GMT
The complete log has now been posted. It wasn't done like this initially because many sections don't have fault codes. Please see previous posts for the persistent problems experienced.
The concern is that the cause of its ride/handling woes are buried in control units or sub menus that haven't flagged a fault code or that the mode/setting activated remotely by the hacker doesn't show in scans. Either way, I'm determined and ultimately desperate to get it sorted.
In the first message of this thread a series of tick box options were posted which appear in the menus of each control unit. Several relate to canbus so I'm wondering if they're responsible? It would be helpful to have a complete list of modifications/functions for mk8 Golf if someone can provide together with which suspension/engine areas they affect.
Though they haven't flagged fault codes can we at least speculate on which ones can/do affect ride/handling? That way the original 'values' or 'settings' can be re-coded if a hard-reset of each control unit doesn't solve the issue.
I can understand why'd you'd doubt it's been hacked and is possible but please, please don't as that's gaslighting.
There's no reason for me to lie, exaggerate or imagine the effects of this remote modification.
Initially I couldn't comprehend it but after the hacker left it activated on the motability golf indefinitely (it's been like this since 18 May) and did it to 15 other rental/dealer demo./dealer courtesy cars since mid May there's no doubt.
I haven't hard reset the motability Golf yet but will early next week. There's a weekend trip to London ahead. The hacking and its effects have pushed me further into isolation due to fight or flight syndrome and other heightened disability symptoms, so this will be only the third visit this year.
There's also certainty that the mode/setting can be deactivated and the dynamic signs are noticeable within several turns (see previous posts). She first activated it on 12/11/22 then deactivated it by the time I received the car back from a main dealer in late January '23. It was reactivated again on 12 May, deactivated on 14 and has been active since 18 May.
The problems don't correlate with misalignment or damaged/worn suspension components and there's nothing to suggest they are. After all it's 28 months and 11,400 miles old and has been driven carefully with no intentional/unintentional knocks. Tyre pressures are checked every 6 weeks and adjusted to the correct level (38 psi all round) if low/high. It has also been balanced and aligned by main dealers and kwik fit (motability partner) several times. The symptoms of being inbalanced/misaligned are different too with the car rocking gently from side to side and rebound/compression being less smooth and controlled on some roads.
With the hack activated the suspension doesn't absorb load properly, shuddering over expansion joints and pot holes, bottoming out at the front and rear on undulating roads and with poor body control and more corner roll on lots of roads. Applying the brakes on downhill trajectories while approaching roundabouts in the cold/wet causes the rear end to virtually rotate; as it shimmys under load. Then there's the excessive vibration through pedals and steering and 10-15 mpg drop due to another sub mode activation.
Depending on the outcome of hard resets/further scans what options does VCDS offer?
Thanks and all constructive help is much appreciated,
Josh
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Post by newty on Oct 13, 2023 19:44:35 GMT
From a solely technical perspective:
*The parking aid module is marked faulty. As this control unit is requesting the maneuver braking, there is a small chance that breaking events are caused by it
-> Have it checked and probably replaced
*The dampers/suspension of this car have no electrical connection and are an solely mechanical system
*There is no chance that codings/software have been altered wirelessly. Everything has to run through the OBD-Port. For writing access, you will even need to pop up the hood.
-> Codings can be restored at VW via SVM procedures
*Software: All software is signed by VW. No exceptions. Altering it and uploading it will render the affected control units entirely defective and non responding. There is no exception or possibility to circumvent this. The signing process is cruel and complicated. Even development software running on development hardware needs to be signed from a special party at VW. Also, uploading software via the OBD Port (the only possibility) takes at least some minutes with ignition on and the Motor off. Also, while doing this, all warning lights of the car will flash. This cannot be done unnoticed.
*"Faults" is a wrong name for the "Event Memory" of the car. Despite the static error in the parking I see nothing strange here. Bus and Secure Communication Errors occur from time to time in Golf 8, are logged and healed shortly after
So: Have the parking module checked. All the best!
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Post by brkica on Oct 14, 2023 8:38:56 GMT
Hi, completely agree with newty. Agrees with my earlier post. But, as the coleague suggested, it is possible to restore original factory firmware, datasets and coding via ODIS software versioning management (SVM). If you insist that malitious coding changes affect your cars performance (even no evidence for this is present), you can take it to the dealer and request out-of-warranty reflashing. It will take a lot of money, several days to do it (flashing of OCU 75 alone takes in excess of 16h) but you will have piece of mind. OCU76 (PLA module) needs to be either reflashed or exchanged and your battery and NV management OCU as well. Other than that, your car is okay. |
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Post by newty on Oct 14, 2023 10:35:04 GMT
Reflashing of the OCU does not take hours - although it takes quite some time
Also, SVM does not normally flash control units. It reads out the software and hardware versions to match the database and find the correct datasets and coding, but thats it.
I would go for the approach of directly replacing the parking aid. It is accessible without any tools (at least in rhd vehicles) and replaced in minutes and rather cheap, so I would not bother to repair it.
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Post by dv52 (Australia) on Oct 14, 2023 21:05:04 GMT
newty: Hmm............ why replace the hex76 module??? Yes, it's a possible solution for B1B1706 error - but with a Malfunction frequency counter=1, maybe it's a tad premature decision until more investigation provides greater evidence that a new module is needed? At the very least OP could try clearing the error, or seeing if the Malfunction counter increases with subsequent ignition cycles- perhaps? Don
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Post by newty on Oct 15, 2023 12:04:02 GMT
It it a static error - the frequency counter stays at 1 when the error is always on. You cant clear static errors - even if it is possible, they will reappear in the next ignition cycle
I am also 95% sure that ODIS-S' suggestion is to replace it, as this indicates defective parts.
A 30 minute task involving a 150€ control unit, probably done under warranty seems ok for me.
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Post by jsr1978 on Oct 19, 2023 15:17:42 GMT
Hi all,
Thank you very much for the time spent and responses given.
Please don't doubt why the car dynamics are unlike they should be and were. The reasons mentioned are certainties. I too am unfamiliar with the remote devices used but know its possible and happening.
It's been to another independent dealer this morning who are a paragon of customer care.
After jacking the car up and going through it with a fine tooth comb it was confirmed that there's no damage or indicative wear to the suspension hardware. On an extended drive the owner observed the poor body control, remote steering and shuddering over some undulations.
Earlier today I tried to hard reset each of the control modules - even those without fault codes. For some reason obdeleven doesn't complete the action. The app. button is pressed but no 'loading', 'processing' or 'complete' message is shown. On one of the control modules showing faults the app. reads 'function cannot be performed - incorrect diagnostic mode'. Firstly how does one switch it to the 'correct mode'?
Secondly, how can each control unit be 'hard reset'. I'd like to do this for all control units as the suspension related faults may not be flagging a code but could still feasibly be connected to a faulty control unit.
Within each control module there's also an 'advanced identification' section. In that there are multiple boxes that can be ticked which correspond to various functions of the control unit. Though I can 'select all' and did there's no option to do anything further like reset them. Can someone explain what can be done when the boxes are ticked as it isn't apparent.
Many thanks,
Josh
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Post by newty on Oct 19, 2023 19:30:35 GMT
Josh, please understand the following:
* There is no way to alter control modules wirelessly. All devices which could tamper anything come wired, because there is no wireless interface in the car allowing this.
* Your car has no control unit controlling the suspension. It all springs and classic shock absorbers
* Resetting Control units without knowledge of the actual outcome is harmful. Most resets do not have any effect, others will bring the unit back to EOL mode, rendering the control unit unprogrammable and non working
Nobody here wants to do any harm to you. So please follow the leads given here to make sure the car is in shape:
Have that parking aid checked.
Also maybe have a look a the cars battery, there are several errors indicating a badly performing battery. This sadly is common at Golf 8s. I had mine also replaced after 18 months.
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Post by dv52 (Australia) on Oct 19, 2023 21:07:25 GMT
I too am unfamiliar with the remote devices used but know its possible and happening. Josh: I continue to be intrigued by your unswerving belief that the suspension on this car has been "remotely hacked" by a malevolent agent who is intent on doing harm! This despite ALL respondents to your questions advising that such a proposition is simply NOT possible on a car that has NO electrically controlled suspension facility. Without wanting to go-back into the technical reasoning why the alledged remote hack is impossible - can you put into simple words how you "know its possible and happening"? And in answering, please don't describe again that this car has poor handling characteristics - this is not the point of my question. This car may well have poor handling suspension -but because the suspension on this car is mechanical ONLY, OBD11 can't diagnose this problem. So, in answering my question -I'm specifically asking how you know with absolute certainty that the car was remotely hacked! Again for emphasis - it's the "remote hack" part of your conviction that interests me!
After jacking the car up and going through it with a fine tooth comb it was confirmed that there's no damage or indicative wear to the suspension hardware. On an extended drive the owner observed the poor body control, remote steering and shuddering over some undulations. OK - independent confirmation is good!! So, did "the owner" (I assume this was "the independent dealer" with "paragon customer care") explain that the suspension on this car was mechanical - meaning that it is not able to be remotely hacked? And did the paragon care of independent dealer extend to identifying a reason for said "poor body control............."? Earlier today I tried to hard reset each of the control modules - even those without fault codes. For some reason obdeleven doesn't complete the action. The app. button is pressed but no 'loading', 'processing' or 'complete' message is shown. On one of the control modules showing faults the app. reads 'function cannot be performed - incorrect diagnostic mode'. Firstly how does one switch it to the 'correct mode'? I can only echo newty sage advice about using EOL diagnostic session to reset the modules on this car. I suggest that you search this forum for the experience of other unsuspecting users that have foolishly gone this route. Of course ultimately it's entirely your prerogative to proceed as you want! Within each control module there's also an 'advanced identification' section. In that there are multiple boxes that can be ticked which correspond to various functions of the control unit. Though I can 'select all' and did there's no option to do anything further like reset them. Can someone explain what can be done when the boxes are ticked as it isn't apparent. hmm....... the "advanced identification section" is just that! Meaning that this part of the module's function is read-only - it will display various module parameters as held within the database as a memory dump. "Advanced Information" is NOT write-able - there's nothing in this part of the module that you can change, or reset, or modify -again, it's read-only !! |
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Post by dv52 (Australia) on Oct 19, 2023 21:12:52 GMT
Thirsty : I desperately need your help - please. Just recently, the forum has started to display a Petrolhead Profile at the bottom of our responses. Can you explain what this rating is intended to convey?
Don
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you can activate all you want with out credit