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Post by akaash00 on May 19, 2023 10:07:49 GMT
Hello,
I have a Skoda Kamiq with Bolero infotainment. I noticed recently the new app Carplay wireless MIB 3. Yesterday I tried to install the wireless carplay, but its not working (Carplay thinks it can do wireless). When I connect my iPhone I still get the message WLAN must be activated. Then I click activate and it does nothing. In module 5F I see that all Wifi settings are enabled, but I think WLAN is not working on my car. Is there any solution to make it work?
It feels like I wasted 100 credits for a non working app.
Can I disable and enable the app again without extra costs? Or will it take 2 x 100 credits again? Can I get my 100 credits back?
extra info: MIB3_v1.1.27 Device: 654035869D Hardware: 040 Software: 1760
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Post by whataboutthis on May 19, 2023 12:53:16 GMT
You have to pay every time to use the app (on = 100, off = another 100, on againg = another 100)
However contact support via in app help function or email support@obdeleven.com and explain it did not work and there were no words saying it would not work on your car and they should give you a refund.
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Post by stefflimitless on May 19, 2023 17:52:41 GMT
Does it work with cable?
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Post by akaash00 on May 22, 2023 14:46:35 GMT
whataboutthis: I tried via contact support chat, no good reaction so far. I don' t mind paying extra credits, but not double for nothing. I just want it to work. stefflimitless: It only works with cable, but I want to use it wireless. I hope time will tell for a really working app.
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Post by stefflimitless on May 24, 2023 16:21:40 GMT
Did you book the Smartlink+ package when bought the car? Maybe you are missing some Fec/Swap/Fod code. Or sometimes you have to delete phone first and many other tricks. But you have a built in Simcard right?
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Post by LexLuthor on May 24, 2023 16:55:20 GMT
IMHO if you haven't the Bolero with Wi-Fi module (available Wi-Fi option in media settings) then there is no chance to activate it. I haven't it so after checked (fail) they refund me a 200 credits. I supposed that only chance is FEC/Swap but isn't worth it.
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