Golf MK7 Fault code 31(the function is not supported)

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ivantdi
New Member

Posts: 13

Golf MK7 Fault code 31(the function is not supported) Jan 17, 2023 17:07:30 GMT

Quote

Post by ivantdi on Jan 17, 2023 17:07:30 GMT

I have recently bought the dongle, all the apps are working fine. But when I tried to get into the long coding to code the oil temperature display it showed the code 31(function not supported).
I thought this was due to using the standard plan, not the Pro, so I bought it today.
Same thing happens. Clearing the app cache didn't help, getting out and then in the module again also did nothing. The car is Golf 7 TDI Trendline.
Does anybody have any information do I even need the Pro plan to code this or have I just threw my money away? Would it be of any help if I just reinstall the OBDeleven Android app? I did some research, many people are having the same issue for years.
This company provides no user manual nor any kind of support except for the various forums online which is just not acceptable.
Please help!

ivantdi New Member Posts: 13	Golf MK7 Fault code 31(the function is not supported) Jan 25, 2023 14:29:48 GMT Quote Select Post Deselect Post Link to Post Back to Top Post by ivantdi on Jan 25, 2023 14:29:48 GMT Anyone? Is this due to my cars' production year (2013.)?

whataboutthis
Ultimate Member

Posts: 1,169

Golf MK7 Fault code 31(the function is not supported) Jan 25, 2023 14:41:12 GMT

Quote

Post by whataboutthis on Jan 25, 2023 14:41:12 GMT

Afternoon,

Firstly check out support.obdeleven.com/en/ this is the user manual for the application there is no way anybody could build a manual that covers all cars/year/country for the VAG Range that this tool covers.

Secondly you are correct you cant do manual coding with the Basic plan you have to have Pro or Ultimate to enable coding.

You say you have upgraded have you looked at your account does it say PRO VAG

Also are you using IOS or Android as Android offers much better support than IOS (OBD11 Have not finished coding IOS yet)

Lastly what coding are you using to enable the oil temp, i will double check but seem to recall not all cars support this function.

Check out www.vwvortex.com/threads/obd11-obd-eleven-outstanding-bug-list.9493017/ for a good list of outstanding issues and www.vwvortex.com/threads/obd11-hidden-features.9487991/ for hidden features

ivantdi
New Member

Posts: 13

Golf MK7 Fault code 31(the function is not supported) Jan 25, 2023 17:44:53 GMT

Quote

Post by ivantdi on Jan 25, 2023 17:44:53 GMT

It is Android. They don't sell IOS service any cheaper, do they? Thought so.

I did check the support, to no avail, yes, my plan is Pro, checked, and I have tried absolutely everything. I exchanged a few emails with the support, but nothing has helped so far.
I have tried:
-using the Apps menu
-Long coding (unit 17)
-both with service changed to ''developer mode'' and back to default, again - nothing.
-deleting both cache and the data from the app - again nothing.

-Edwinas from the support wrote this in his email:

Try to follow the steps below:

1.Connect to your vehicle;
2.Open the control unit 17;
3.Select adaptations -> WIV: Resetting ESI;
4.Select reset and apply it.
5.
Edvinas
OBDeleven

And still nothing, I wish I knew the reason. All other things worked just fine, this is the only issue I'm having.

Last Edit: Jan 25, 2023 17:47:50 GMT by ivantdi

vwjap God Posts: 2,809	Golf MK7 Fault code 31(the function is not supported) Jan 25, 2023 19:02:53 GMT via mobile Quote Select Post Deselect Post Link to Post Back to Top Post by vwjap on Jan 25, 2023 19:02:53 GMT That coding is not for oil temp In mine (2017) it’s 17 Adaption Oil temperature display Change to on
	2017 Golf mk7 facelift gt-tdi 150 lots of toys 1958 T2 import from South Africa

ivantdi New Member Posts: 13	Golf MK7 Fault code 31(the function is not supported) Jan 26, 2023 13:21:03 GMT Quote Select Post Deselect Post Link to Post Back to Top Post by ivantdi on Jan 26, 2023 13:21:03 GMT

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Golf MK7 Fault code 31(the function is not supported)

Post by ivantdi on Jan 17, 2023 17:07:30 GMT

Post by ivantdi on Jan 25, 2023 14:29:48 GMT

Post by whataboutthis on Jan 25, 2023 14:41:12 GMT

Post by ivantdi on Jan 25, 2023 17:44:53 GMT

Post by vwjap on Jan 25, 2023 19:02:53 GMT

Post by ivantdi on Jan 26, 2023 13:21:03 GMT

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