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1.9.3
May 10, 2022 6:59:15 GMT
Post by mtech on May 10, 2022 6:59:15 GMT
Use the following format to report bugs
Description of bug: your bug description
iOS software version: your IOS version
Phone: your apple phone model
Car: your vehicle brand, model and year
User email: your user email of the OBDeleven application.
Changelog
v1.9.3
- Added an option to remind device PIN
- Fixed empty descriptions in the fault screen for Romanian, Japanese, Polish, and Spanish languages
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1.9.3
May 10, 2022 9:54:20 GMT
Post by whataboutthis on May 10, 2022 9:54:20 GMT
Description of bug: It's great that you have updated IOS to be the same as Android but with a few extra steps. However can we please please ensure that going forward that you also update the help files at the same time. Customer support should be at your core and the help system is supposed to be there so the customer can easily find the answer to questions. I have raised this with support team but please add this into your release process, its key in my view
iOS software version: 15.4.1 Phone: iPhone S but it applies to all phones, laptops and digital devices Car: any VAG Car User email: all users. |
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probd
New Member
Posts: 12
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1.9.3
May 14, 2022 18:06:28 GMT
Post by probd on May 14, 2022 18:06:28 GMT
Description of bug: iOS App doesn't allow uppercase letters for the login name
iOS software version: 15.4.1
Phone: various iPhones and iPads
Until now, I used the OBDeleven Android app only. This is why I only now found this annoying bug which is entirely keeping me from being able to use the iOS app at all: the iOS app doesn't allow uppercase letters, which my login name contains, to be used for the login name.
I tried this on various devices (iPhone, iPad). It doesn't matter if the login name is typed right into the appropriate field or if the login name is typed with uppercase letters somewhere else and then copied and pasted into the login screen. Every time, the uppercase letters are immediately converted to lowercase letters, which is effectively preventing me from being able to even login with the iOS app.
Now, what on earth am I supposed to do with this?
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1.9.3
May 14, 2022 21:34:56 GMT
Post by whataboutthis on May 14, 2022 21:34:56 GMT
This is a bug but I am guessing the work around is to go into Android and change your email address to be all lower case.
Then you can use your IOS Device.
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probd
New Member
Posts: 12
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1.9.3
May 15, 2022 7:35:08 GMT
Post by probd on May 15, 2022 7:35:08 GMT
Hi whataboutthis,
thanks - I was in fact already considering to do that. On the other hand: it's a valuable account (lifetime pro, plenty of credits), so I don't want to mess with it in any way. I think I'll wait for some OBDeleven official response. If this won't happen in the next days, I may try my luck with changing the email address to all lower case.
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1.9.3
May 17, 2022 17:55:11 GMT
Post by whataboutthis on May 17, 2022 17:55:11 GMT
Sorry missed this, but i seem to recall that they did something to support Upper and Lowercase emails.
Anyway to be clear if they (obd11) have not contacted you it will be worth while talking to them directly via the in app help function.
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Deleted
Deleted Member
Posts: 0
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1.9.3
May 22, 2022 21:24:46 GMT
Post by Deleted on May 22, 2022 21:24:46 GMT
Description of bug: Trouble Reconnecting to OBD
1. Logged into app
2. Executed scan
3. Disconnected from OBD
4. Stayed logged into app
5. Attempted to connect to OBD to run another scan and app would not connect.
6. Could not exit app except by turning off vehicle ignition.
iOS software version: 15.5
Phone: SE 2020
Car: VW GTI 2017
User email: jeffrey.r.tate@gmail.com
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1.9.3
May 24, 2022 0:12:55 GMT
Post by sesser on May 24, 2022 0:12:55 GMT
Description: Can't login to app after logging out. It says to check verification email, but never get one. If I choose to resend verification, I get an error. "The operation couldn't be completed (RestApi.OCApiError error 1.)
iOS: 15.4.1
iPhone: 12 Pro
Car: VW Touareg TDI 2013
User email: randy@sesser.me
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Deleted
Deleted Member
Posts: 0
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1.9.3
Jun 6, 2022 15:17:24 GMT
Post by Deleted on Jun 6, 2022 15:17:24 GMT
Reporting for version 1.9.4 (19402)
Description of bug: False Positive and Failure to perform a login after logout.
1. Updated app.
2. Logged into app.
3. Performed scan.
4. Received Fault in Transmission
5. When I checked the the Transmission section, the app indicated no Faults found.
6. Exited the app (through the Profile).
7. Attempted to log back in again but that failed - incorrect username/password error. Tried multiple times - same error.
iOS software version: 15.5
Phone: iPhone SE (2020)
Car: VW GTI 2017
User email: jeffrey.r.tate@gmail.com
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