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Post by wagondad on Oct 19, 2021 23:55:44 GMT
So I just got my Pro and was super excited to change some stuff. Plugged it into the port, downloaded the app and it connected immediately. Installed the update like it said and everything seemed great. Clicked on “connect” and now it won’t do anything besides tell me “ERROR Validation failed”
I’ve deleted and downloaded the app twice, plugged/unplugged numerous times and even cycled Bluetooth on my phone. The device blinks red then blinks blue but that’s it.
Any suggestions? Thank you!
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Post by dubrabbit on Oct 21, 2021 6:56:57 GMT
I just received mine today and I've got the same issue as well. Even after deleting and re-installing the app and resetting my bluetooth still run into this error. 
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Post by massimo23 on Nov 5, 2021 17:12:18 GMT
Make sure you are logged in to your account in the app.
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Post by rosteven on Aug 21, 2023 18:32:15 GMT
I'm getting the same error and ensured that I'm logged into my account, any other suggestions?
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