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Post by guinness on Apr 3, 2021 1:53:39 GMT
I have a couple issues, I have been using the obdeleven on my 17 alltrack and accidentally had it set on Golf Sportsvan instead of alltrack. I didnt realize it until I have changed several things. Now I cant get my horn back when I lock the car from my remote. I have the factory security system and tried to use lock/unlock sound setting app to change it to "via sounder", now there is no sound at all when it locks or unlocks. I assumed I just didnt have the sounder installed on my car so I changed the setting back to "via horn normal" and it still has no sound. I also went to lock/unlock acoustic confirmation, which I guess turns on the ability for it to have acoustic confirmation to begin with, and spent another 10 credits to make sure it was set on "lock". And still no sound when I lock my car.... I also have an issue with the car locking every time I close my door and have the key outside the car. I tried the auto lock app and turned it on but didnt like it so I turned it back off. Can I just change the obdeleven app to the correct vehicle and start making changes or do I need to "unchange" everything back to default and then change it to the right car....and how do I do that? Thanks
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Post by dv52 (Australia) on Apr 3, 2021 20:27:51 GMT
I guess the first question for you to answer is - do you have a PRO version of OBD11? If you don't, then the best that you can do is to ask the one-click APP to solve your 2 x problems! If you do have a PRO account, then you have direct access to the car's coding functions (which is what the one-click APPS use to make changes)
I NEVER use ODB11 APPs because they often make changes to the car without leaving any usable records of what changes were made- which means that when the tweak goes pear-shape, it's difficult to unwind the alterations if the "undo" facility doesn't work (which happens)
This said, depending on what APPs you used, it might still be worth looking in the History part of OBD11 to see what information has been recorded about the changes that you have made
Don
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Post by guinness on Apr 4, 2021 1:04:33 GMT
Hi Don, thanks for responding, no I don't have the pro version unfortunately. So my only hope is to check the history and hope it lists everything and just undo it?
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Post by dv52 (Australia) on Apr 4, 2021 2:34:50 GMT
guinness: Yes - alas this is the only option (other than buying a PRO activation code). The PRO facility is tied to your account - so ALL OBD11 dongles are PRO capable Don
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Post by guinness on Apr 4, 2021 16:13:55 GMT
So thats it...is there any technical support at all from this company? I emailed them about 2 months ago about this issue got a response 3-4 weeks later, have since replied to them 3 times with no response... is this the best they can do for helping their customers out is a forum where you hope you can find someone to walk you through a similar issue they experienced?? Is there someone i can talk too?
Sorry, Im just frustrated...not directing it towards you, I appreciate your help. I do see a list of changes I made in history now that I am looking at it. Whats the easiest way to undo them? Once that is complete, do I then change it to the correct vehicle? It looks as though there are two 2017 Golf Alltracks listed in the supported vehicles section, one choice is 2012-2017 golf alltrack and another 2017-2021 golf alltrack....? Thanks
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Deleted
Deleted Member
Posts: 0
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Post by Deleted on Apr 4, 2021 17:16:25 GMT
Support is not the best.
Firstly with regards to your vehicle if you have selected the incorrect vehicle then the only people who can change that are OBD11 Support, in my experience email is not the best way to get hold of them. Either use the chat system on there website (obdeleven.com) or use the in app help function, you will get the so called AI help assistant but the best way I find to get help is
Log on to help function in the app
Select the chat function (top right of the screen with all the various options
Go to the bottom of the list and select Other
Then you will get CAN (AI Bot)
type wrong car
Then from the list select I'm having some issues
The select I'd like to report a bug
now tell them you have the wrong car and need it changed to whatever you need.
Further then ask them that you have used apps, do you undo them or can you leave them.
If you want to reset the car back to how it was if you look through your list of apps that you have used.
Just revert them back until you have them all.
If you are having trouble reading your history file to work out what you need to revert you cans post up a copy on here and we will be able to help.
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Post by dv52 (Australia) on Apr 4, 2021 20:47:41 GMT
Sorry, Im just frustrated...not directing it towards you, I appreciate your help. I do see a list of changes I made in history now that I am looking at it. Whats the easiest way to undo them? Once that is complete, do I then change it to the correct vehicle? It looks as though there are two 2017 Golf Alltracks listed in the supported vehicles section, one choice is 2012-2017 golf alltrack and another 2017-2021 golf alltrack....? Thanks quinness: no offense taken, yes -I do empathize; it must be frustrating. But, OBD11 support is focused on software/dongle problems specifically - not technical advice about car problems
If you post-up a copy of your History file, perhaps some of us (more experienced) forum members can provide further suggestions. If you are not aware how to do this - follow the instructions in my picture below:
In the last screenshot, you send yourself an email containing the History details. After you receive the information, cut-and-paste the contents into a post (hopefully it won't be too big)
Don
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Post by guinness on Apr 4, 2021 23:53:10 GMT
Thanks Don and Tester for the guidance, I contacted support online through the website on their live chat feature. Their agents werent available so I left my contact info, hopefully they will return my message. I did pull my history, let me see if I can cut and paste to see what you think...
OBDeleven vehicle history log
Date: 2021-04-04 18:38
VIN: 3VWH17AU0HM504029
Car: Volkswagen Golf Sportsvan
Year: 2017
Body type: 5-dr hatchback
Engine: CXBB
Mileage: 101493 KM
---------------------------------------------------------------
Long coding
Control unit: B7 Start System Interface
Old value:
032C0C
New value:
032C1C
Mileage: 101493 km
Date: 2021-03-14 14:41
---------------------------------------------------------------
App
Name: Auto lock
Old value: OFF
New value: ON
Mileage: 101493 km
Date: 2021-03-14 14:37
---------------------------------------------------------------
App
Name: High beam memory
Old value: OFF
New value: ON
Mileage: 101493 km
Date: 2021-03-14 14:36
---------------------------------------------------------------
Long coding
Control unit: 09 Central Electrics
Old value:
00511B464041A2E969E44000101407201800000000000000000000000000
New value:
00511B464041A2E969E44000081407201800000000000000000000000000
Mileage: 101493 km
Date: 2021-03-14 14:34
---------------------------------------------------------------
App
Name: Lock/Unlock acoustic confirmation
Old value: Lock/Unlock
New value: Lock
Mileage: 101493 km
Date: 2021-03-14 14:30
---------------------------------------------------------------
App
Name: Lock/Unlock Sound Settings
Old value: Via Sounder
New value: Via Horn normal
Mileage: 101493 km
Date: 2021-03-14 14:15
---------------------------------------------------------------
Long coding
Control unit: 09 Central Electrics
Old value:
00511B464041A2E969E44000001407201800000000000000000000000000
New value:
00511B464041A2E969E44000101407201800000000000000000000000000
Mileage: 101493 km
Date: 2021-03-14 14:14
---------------------------------------------------------------
App
Name: High intensity brake light
Old value: OFF
New value: ON
Mileage: 101303 km
Date: 2021-02-26 23:11
---------------------------------------------------------------
App
Name: DLA Presentation
Old value: OFF
New value: ON
Mileage: 101303 km
Date: 2021-02-26 23:08
---------------------------------------------------------------
App
Name: Lock/Unlock Sound Settings
Old value: Via Horn normal
New value: null
Mileage: 101303 km
Date: 2021-02-26 23:06
---------------------------------------------------------------
App
Name: Lock/Unlock acoustic confirmation
Old value: Lock
New value: Lock/Unlock
Mileage: 101303 km
Date: 2021-02-26 23:06
---------------------------------------------------------------
Long coding
Control unit: 52 Passenger Door
Old value:
003A13200000020000000000
New value:
003A13200C00020000000000
Mileage: 97646 km
Date: 2020-12-12 15:30
---------------------------------------------------------------
Long coding
Control unit: 17 Dashboard
Old value:
0BA4101DED90CF0502886A031000000000000000
New value:
0BA5101DED90CF0502886A031000000000000000
Mileage: 97646 km
Date: 2020-12-12 15:29
---------------------------------------------------------------
Full scan
Control Units: 11
Fault count: 1
Control Units:
B7 Start System Interface
System description: VWKESSYMQB
Software number: 5Q0959435B
Software version: 0710
Hardware number: 5Q0959435
Hardware version: 021
Serial number: 0407759800
ODX name: EV_KessyHellaMQBAB
ODX version: 002019
Faults:
No trouble codes found
75 Telematics
System description: OCULowMQBUS
Software number: 5QE035285A
Software version: 0568
Hardware number: 5QE035285A
Hardware version: 007
ODX name: EV_OCULowMQB
ODX version: 001006
Faults:
No trouble codes found
5F Multimedia
System description: MU-S-NS-US
Software number: 3Q0035876A
Software version: 0755
Hardware number: 3Q0035876A
Hardware version: 840
ODX name: EV_MUStd4CDELP
ODX version: 001001
Faults:
B11CF53 - Tuner for satellite radio Deactivated
static
52 Passenger Door
System description: TSG BFS
Software number: 5Q0959592E
Software version: 0041
Hardware number: 5Q0959592B
Hardware version: 020
Serial number: 28061606050A36
ODX name: EV_DCUPasseSideEWMAXKLO
ODX version: 006003
Faults:
No trouble codes found
42 Driver Door
System description: TSG FS
Software number: 5Q0959593E
Software version: 0041
Hardware number: 5Q0959593B
Hardware version: 020
Serial number: 080716060501N0
ODX name: EV_DCUDriveSideEWMAXKLO
ODX version: 006003
Faults:
No trouble codes found
2B Steering Column Lock
System description: ELV-MQBA
Software number: 5Q0905861A
Software version: 0120
Hardware number: 5Q0905861A
Hardware version: H01
Serial number: 16000096430002
ODX name: EV_ELVMarquMQB
ODX version: 004111
Faults:
No trouble codes found
19 Gateway
System description: GW MQB High
Software number: 5Q0907530AM
Software version: 2265
Hardware number: 5Q0907530M
Hardware version: 212
Serial number: 09061610800239
ODX name: EV_GatewConti
ODX version: 013020
Faults:
No trouble codes found
17 Dashboard
System description: KOMBI
Software number: 5G1920840B
Software version: 8311
Hardware number: 5G1920840B
Hardware version: 244
ODX name: EV_DashBoardVDDMQBAB
ODX version: 009051
Faults:
No trouble codes found
16 Steering Column
System description: Lenks.Modul
Software number: 5Q0953521BB
Software version: 0195
Hardware number: 5Q0953569A
Hardware version: 075
Serial number: 20160301500688
ODX name: EV_SMLSVALEOMQB
ODX version: 001015
Faults:
No trouble codes found
09 Central Electrics
System description: BCM PQ37BOSCH
Software number: 5Q0937087AA
Software version: 0162
Hardware number: 5Q0937087AA
Hardware version: 028
Serial number: 865801071600NS
ODX name: EV_BodyContrModul1UDSBosc
ODX version: 015002
Faults:
No trouble codes found
08 Air Conditioning
System description: Climatronic
Software number: 5GM907044C
Software version: 1601
Hardware number: 5GM907044C
Hardware version: H04
ODX name: EV_ACClimaBHBVW37X
ODX version: 006142
Faults:
No trouble codes found
Mileage: 97646 km
Date: 2020-12-12 15:28
---------------------------------------------------------------
Long coding
Control unit: 08 Air Conditioning
Old value:
02020024200100000105000012111402
New value:
02020024200100000105004012111402
Mileage: 97646 km
Date: 2020-12-12 15:28
---------------------------------------------------------------
App
Name: Gauge Test - Needle Sweep
Old value: OFF
New value: ON
Mileage: 97187 km
Date: 2020-11-29 12:33
---------------------------------------------------------------
App
Name: Mirror Dip
Old value: OFF
New value: ON
Mileage: 97168 km
Date: 2020-11-28 13:52
---------------------------------------------------------------
App
Name: Enable fan level display when on auto
Old value: OFF
New value: ON
Mileage: 97168 km
Date: 2020-11-28 13:52
---------------------------------------------------------------
App
Name: Auto folding mirrors
Old value: Original
New value: Auto
Mileage: 97168 km
Date: 2020-11-28 13:51
---------------------------------------------------------------
App
Name: Heated seats memory
Old value: Original
New value: ON
Mileage: 97168 km
Date: 2020-11-28 13:48
---------------------------------------------------------------
App
Name: Windows function from remote
Old value: Original
New value: ON
Mileage: 97168 km
Date: 2020-11-28 13:48
---------------------------------------------------------------
App
Name: DLA Presentation
Old value: OFF
New value: ON
Mileage: 97168 km
Date: 2020-11-28 13:47
---------------------------------------------------------------
App
Name: Remote Boot Pop/Trunk Release
Old value: OFF
New value: ON
Mileage: 97130 km
Date: 2020-11-26 11:07
---------------------------------------------------------------
Full scan
Control Units: 21
Fault count: 15
Control Units:
B7 Start System Interface
System description: VWKESSYMQB
Software number: 5Q0959435B
Software version: 0710
Hardware number: 5Q0959435
Hardware version: 021
Serial number: 0407759800
ODX name: EV_KessyHellaMQBAB
ODX version: 002019
Faults:
No trouble codes found
A5 Driver Assistance
System description: MQB_B_MFK
Software number: 3Q0980654G
Software version: 0231
Hardware number: 3Q0980654
Hardware version: H04
Serial number: 10061611K12434
ODX name: EV_MFKBoschMQBB
ODX version: 001001
Faults:
U112300 - Databus error value received
Intermittent
U112300 - Databus error value received
Intermittent
C1106F0 - Dynamic calibration Limit value exceeded
static
U112300 - Databus error value received
Intermittent
76 Parking Assistance
System description: PARKHILFE PLA
Software number: 5Q0919298K
Software version: 0054
Hardware number: 5Q0919298
Hardware version: H12
Serial number: 39431615603099
ODX name: EV_EPHVA2CAU3700000
ODX version: 003021
Faults:
U112300 - Databus error value received
Intermittent
75 Telematics
System description: OCULowMQBUS
Software number: 5QE035285A
Software version: 0568
Hardware number: 5QE035285A
Hardware version: 007
ODX name: EV_OCULowMQB
ODX version: 001006
Faults:
No trouble codes found
5F Multimedia
System description: MU-S-NS-US
Software number: 3Q0035876A
Software version: 0755
Hardware number: 3Q0035876A
Hardware version: 840
ODX name: EV_MUStd4CDELP
ODX version: 001001
Faults:
B11CF53 - Tuner for satellite radio Deactivated
static
55 Headlight Regulation
System description: AFS-ECU
Software number: 7P6907357D
Software version: 0090
Hardware number: 7P6907357A
Hardware version: H07
Serial number: --------------
ODX name: EV_HeadlRegulVWAFSMQB
ODX version: 001120
Faults:
No trouble codes found
52 Passenger Door
System description: TSG BFS
Software number: 5Q0959592E
Software version: 0041
Hardware number: 5Q0959592B
Hardware version: 020
Serial number: 28061606050A36
ODX name: EV_DCUPasseSideEWMAXKLO
ODX version: 006003
Faults:
No trouble codes found
44 Steering Assistance
System description: EPS_MQB_ZFLS
Software number: 5Q0909144T
Software version: 1072
Hardware number: 5Q0909144R
Hardware version: 129
ODX name: EV_SteerAssisMQB
ODX version: 013144
Faults:
No trouble codes found
42 Driver Door
System description: TSG FS
Software number: 5Q0959593E
Software version: 0041
Hardware number: 5Q0959593B
Hardware version: 020
Serial number: 080716060501N0
ODX name: EV_DCUDriveSideEWMAXKLO
ODX version: 006003
Faults:
No trouble codes found
2B Steering Column Lock
System description: ELV-MQBA
Software number: 5Q0905861A
Software version: 0120
Hardware number: 5Q0905861A
Hardware version: H01
Serial number: 16000096430002
ODX name: EV_ELVMarquMQB
ODX version: 004111
Faults:
No trouble codes found
22 All Wheel Control
System description: Haldex4Motion
Software number: 0CQ907554H
Software version: 7083
Hardware number: 0CQ525130
Hardware version: H52
Serial number: HA1-00002.05.1600010039
ODX name: EV_AllWheelContrHA1VW37X
ODX version: 004013
Faults:
No trouble codes found
19 Gateway
System description: GW MQB High
Software number: 5Q0907530AM
Software version: 2265
Hardware number: 5Q0907530M
Hardware version: 212
Serial number: 09061610800239
ODX name: EV_GatewConti
ODX version: 013020
Faults:
No trouble codes found
17 Dashboard
System description: KOMBI
Software number: 5G1920840B
Software version: 8311
Hardware number: 5G1920840B
Hardware version: 244
ODX name: EV_DashBoardVDDMQBAB
ODX version: 009051
Faults:
No trouble codes found
16 Steering Column
System description: Lenks.Modul
Software number: 5Q0953521BB
Software version: 0195
Hardware number: 5Q0953569A
Hardware version: 075
Serial number: 20160301500688
ODX name: EV_SMLSVALEOMQB
ODX version: 001015
Faults:
No trouble codes found
15 Airbag
System description: AirbagVW20
Software number: 5Q0959655J
Software version: 0830
Hardware number: 5Q0959655J
Hardware version: 010
Serial number: 003GCR0533TC
ODX name: EV_AirbaVW20SMEVW37X
ODX version: 002144
Faults:
No trouble codes found
13 Adaptive Cruise Control
System description: ACC BOSCH MQB
Software number: 5Q0907572G
Software version: 0571
Hardware number: 5Q0907572G
Hardware version: H10
ODX name: EV_ACCBOSCHVW416
ODX version: 001005
Faults:
U112200 - Databus implausible message
Intermittent
U112300 - Databus error value received
static
U112300 - Databus error value received
Intermittent
U112300 - Databus error value received
Intermittent
09 Central Electrics
System description: BCM PQ37BOSCH
Software number: 5Q0937087AA
Software version: 0162
Hardware number: 5Q0937087AA
Hardware version: 028
Serial number: 865801071600NS
ODX name: EV_BodyContrModul1UDSBosc
ODX version: 015002
Faults:
No trouble codes found
08 Air Conditioning
System description: Climatronic
Software number: 5GM907044C
Software version: 1601
Hardware number: 5GM907044C
Hardware version: H04
ODX name: EV_ACClimaBHBVW37X
ODX version: 006142
Faults:
No trouble codes found
03 Brakes
System description: ESC
Software number: 5Q0614517BK
Software version: 0736
Hardware number: 5Q0614517AH
Hardware version: H62
Serial number: 61596000001040
ODX name: EV_Brake1UDSContiMK100IPB
ODX version: 035019
Faults:
B116816 - Steering angle sensor Voltage too low
Intermittent
U112300 - Databus error value received
Intermittent
C114602 - Tire pressure monitoring display Signal error
Intermittent
C114602 - Tire pressure monitoring display Signal error
Intermittent
02 Transmission
System description: DQ250-6F MQB
Software number: 0D9300012F
Software version: 4901
Hardware number: 02E927770AQ
Hardware version: H54
Serial number: TFK01606171946
ODX name: EV_TCMDQ250021
ODX version: 001001
Faults:
No trouble codes found
01 Engine
System description: 1.8l R4 TFSI
Software number: 8V0906264L
Software version: 0002
Hardware number: 06K907425B
Hardware version: H13
ODX name: EV_ECM18TFS0208V0906264L
ODX version: 001003
Faults:
U112300 - Databus error value received
Intermittent
Mileage: 96660 km
Date: 2020-10-31 10:02
---------------------------------------------------------------
Full scan
Control Units: 0
Fault count: 0
Control Units:
01 Engine
System description: 1.8l R4 TFSI
Software number: 8V0906264L
Software version: 0002
Hardware number: 06K907425B
Hardware version: H13
ODX name: EV_ECM18TFS0208V0906264L
ODX version: 001003
Faults:
U112300 - Databus error value received
Intermittent
Mileage: 96660 km
Date: 2020-10-31 10:02
---------------------------------------------------------------
Full scan
Control Units: 21
Fault count: 17
Control Units:
B7 Start System Interface
System description: VWKESSYMQB
Software number: 5Q0959435B
Software version: 0710
Hardware number: 5Q0959435
Hardware version: 021
Serial number: 0407759800
ODX name: EV_KessyHellaMQBAB
ODX version: 002019
Faults:
No trouble codes found
A5 Driver Assistance
System description: MQB_B_MFK
Software number: 3Q0980654G
Software version: 0231
Hardware number: 3Q0980654
Hardware version: H04
Serial number: 10061611K12434
ODX name: EV_MFKBoschMQBB
ODX version: 001001
Faults:
U112300 - Databus error value received
Intermittent
U112300 - Databus error value received
Intermittent
U112300 - Databus error value received
Intermittent
76 Parking Assistance
System description: PARKHILFE PLA
Software number: 5Q0919298K
Software version: 0054
Hardware number: 5Q0919298
Hardware version: H12
Serial number: 39431615603099
ODX name: EV_EPHVA2CAU3700000
ODX version: 003021
Faults:
U112300 - Databus error value received
Intermittent
75 Telematics
System description: OCULowMQBUS
Software number: 5QE035285A
Software version: 0568
Hardware number: 5QE035285A
Hardware version: 007
ODX name: EV_OCULowMQB
ODX version: 001006
Faults:
No trouble codes found
5F Multimedia
System description: MU-S-NS-US
Software number: 3Q0035876A
Software version: 0755
Hardware number: 3Q0035876A
Hardware version: 840
ODX name: EV_MUStd4CDELP
ODX version: 001001
Faults:
B11CF53 - Tuner for satellite radio Deactivated
static
55 Headlight Regulation
System description: AFS-ECU
Software number: 7P6907357D
Software version: 0090
Hardware number: 7P6907357A
Hardware version: H07
Serial number: --------------
ODX name: EV_HeadlRegulVWAFSMQB
ODX version: 001120
Faults:
No trouble codes found
52 Passenger Door
System description: TSG BFS
Software number: 5Q0959592E
Software version: 0041
Hardware number: 5Q0959592B
Hardware version: 020
Serial number: 28061606050A36
ODX name: EV_DCUPasseSideEWMAXKLO
ODX version: 006003
Faults:
No trouble codes found
44 Steering Assistance
System description: EPS_MQB_ZFLS
Software number: 5Q0909144T
Software version: 1072
Hardware number: 5Q0909144R
Hardware version: 129
ODX name: EV_SteerAssisMQB
ODX version: 013144
Faults:
B1168F2 - Steering angle sensor no initialization
Intermittent
42 Driver Door
System description: TSG FS
Software number: 5Q0959593E
Software version: 0041
Hardware number: 5Q0959593B
Hardware version: 020
Serial number: 080716060501N0
ODX name: EV_DCUDriveSideEWMAXKLO
ODX version: 006003
Faults:
No trouble codes found
2B Steering Column Lock
System description: ELV-MQBA
Software number: 5Q0905861A
Software version: 0120
Hardware number: 5Q0905861A
Hardware version: H01
Serial number: 16000096430002
ODX name: EV_ELVMarquMQB
ODX version: 004111
Faults:
No trouble codes found
22 All Wheel Control
System description: Haldex4Motion
Software number: 0CQ907554H
Software version: 7083
Hardware number: 0CQ525130
Hardware version: H52
Serial number: HA1-00002.05.1600010039
ODX name: EV_AllWheelContrHA1VW37X
ODX version: 004013
Faults:
No trouble codes found
19 Gateway
System description: GW MQB High
Software number: 5Q0907530AM
Software version: 2265
Hardware number: 5Q0907530M
Hardware version: 212
Serial number: 09061610800239
ODX name: EV_GatewConti
ODX version: 013020
Faults:
No trouble codes found
17 Dashboard
System description: KOMBI
Software number: 5G1920840B
Software version: 8311
Hardware number: 5G1920840B
Hardware version: 244
ODX name: EV_DashBoardVDDMQBAB
ODX version: 009051
Faults:
No trouble codes found
16 Steering Column
System description: Lenks.Modul
Software number: 5Q0953521BB
Software version: 0195
Hardware number: 5Q0953569A
Hardware version: 075
Serial number: 20160301500688
ODX name: EV_SMLSVALEOMQB
ODX version: 001015
Faults:
No trouble codes found
15 Airbag
System description: AirbagVW20
Software number: 5Q0959655J
Software version: 0830
Hardware number: 5Q0959655J
Hardware version: 010
Serial number: 003GCR0533TC
ODX name: EV_AirbaVW20SMEVW37X
ODX version: 002144
Faults:
No trouble codes found
13 Adaptive Cruise Control
System description: ACC BOSCH MQB
Software number: 5Q0907572G
Software version: 0571
Hardware number: 5Q0907572G
Hardware version: H10
ODX name: EV_ACCBOSCHVW416
ODX version: 001005
Faults:
U112200 - Databus implausible message
Intermittent
U112300 - Databus error value received
Intermittent
U112300 - Databus error value received
Intermittent
U112300 - Databus error value received
Intermittent
U112300 - Databus error value received
Intermittent
09 Central Electrics
System description: BCM PQ37BOSCH
Software number: 5Q0937087AA
Software version: 0162
Hardware number: 5Q0937087AA
Hardware version: 028
Serial number: 865801071600NS
ODX name: EV_BodyContrModul1UDSBosc
ODX version: 015002
Faults:
No trouble codes found
08 Air Conditioning
System description: Climatronic
Software number: 5GM907044C
Software version: 1601
Hardware number: 5GM907044C
Hardware version: H04
ODX name: EV_ACClimaBHBVW37X
ODX version: 006142
Faults:
B109B15 - Position Sensor for Fresh air, recirculation, air flow flap Open circuit/short circuit to B+
Intermittent
03 Brakes
System description: ESC
Software number: 5Q0614517BK
Software version: 0736
Hardware number: 5Q0614517AH
Hardware version: H62
Serial number: 61596000001040
ODX name: EV_Brake1UDSContiMK100IPB
ODX version: 035019
Faults:
B1168F2 - Steering angle sensor no initialization
Intermittent
C114602 - Tire pressure monitoring display Signal error
Intermittent
C114602 - Tire pressure monitoring display Signal error
Intermittent
02 Transmission
System description: DQ250-6F MQB
Software number: 0D9300012F
Software version: 4901
Hardware number: 02E927770AQ
Hardware version: H54
Serial number: TFK01606171946
ODX name: EV_TCMDQ250021
ODX version: 001001
Faults:
No trouble codes found
01 Engine
System description: 1.8l R4 TFSI
Software number: 8V0906264L
Software version: 0002
Hardware number: 06K907425B
Hardware version: H13
ODX name: EV_ECM18TFS0208V0906264L
ODX version: 001003
Faults:
P268100 - Engine Coolant Bypass Valve Control Circuit/Open
Intermittent
U112300 - Databus error value received
Intermittent
Mileage: 95664 km
Date: 2020-07-27 19:31
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Deleted
Deleted Member
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Post by Deleted on Apr 5, 2021 10:57:13 GMT
I am no expert but your first scan on the 27/7/20 was showing lots of error messages even before you started.
With regards to apps
Name: Lock/Unlock acoustic confirmation - you have now reverted it to how it was at the start - Lock
Name: Lock/Unlock Sound Settings - you have now reverted it to how it was at the start - Via Horn normal
Name: DLA Presentation - you appear to have done this twice but in both cases changed from Off to On.
On my old car (2014) you have to go to the MMI Car Settings Menu and do a factory reset for these changes to make a difference, dont know if that is true on yours but that fixed my issue with this mod.
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Post by dv52 (Australia) on Apr 5, 2021 21:22:09 GMT
guinness : hmmm....... If I'm reading your records correctly, there's something exceedingly odd about your account of events and the way your car is programmed - I think!!
So, please don't take offense, because none is intended - but in your opening post, you assert:
- "I have the factory security system and tried to use lock/unlock sound setting app to change it to "via sounder"
I assume that this is the reason why you implemented the following App (taken from your history records)
---------------------------------------------------------------
App
Name: Lock/Unlock Sound Settings
Old value: Via Sounder
New value: Via Horn normal
Mileage: 101493 km
Date: 2021-03-14 14:15
---------------------------------------------------------------
OBD11 has reported the change to long-code in the hex09 module that resulted from implementing the App above as:
---------------------------------------------------------------
Long coding Control unit: 09 Central Electrics Old value: 00511B464041A2E969E44000 001407201800000000000000000000000000 New value: 00511B464041A2E969E44000 101407201800000000000000000000000000 Mileage: 101493 km Date: 2021-03-14 14:14 ---------------------------------------------------------------
Carefully comparing the before/after long-code strings, this means that Byte 12, Bit 4 was set by the App. This is the software switch in long-code that tells the Central Electrics module that the "sounder" is installed. This is not my understanding of how the App is meant to operate.
I NEVER use Apps - this is a reason why: the App description suggests that it is intended to add the lock/unlock sound to the Sounder - when in fact it does something very different; it tells the hex09 module that a sounder is installed !! The way that the App should be implemented is to change the adaptation channel Acknowledgement signals-Akustische Rueckmeldung Signalhorn to not active - nothing in long-code should be altered
However, of greater interest (to me, at least) is the general value of Byte 12, which originally had the value hex00 (and was changed to hex10 by the App) - see highlighted digits. This Byte tells the Central Electrics module whether an anti-theft system is fitted and what associated sensors are installed.
The "old value" of Byte 12=hex00 means that as factory-set, the Central Electrics module doesn't believe that an anti-theft system is fitted to your car and before the App changed Bit 4 (as explained above), neither did the module believe that a sounder was installed!!
Please explain why you believe that your car has an anti-theft system installed?
Don
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Post by guinness on Apr 6, 2021 2:45:32 GMT
Evening Gentlemen,
Tester - I havent tried doing a factory reset on the MMI in my car yet, I suppose I could and let you know if it changes anything, thanks for the tip.
Don - I believe I have the factory anti-theft system because it has the two VW fobs that has the lock and unlock buttons and panic button, there is also a little red light on the driver side door that I thought was for the anti-theft...? If it doesnt then how do I know if I have one and what the hell do I have then? LOL
All I wanted to do was add a few "cool" mods like a needle sweep upon startup, power windows with remote, possibly configure the urban joke (I think its called) lights and maybe a "sounder" instead of a horn...granted I screwed up picking the wrong vehicle, but I didnt think it would be this involved... wow, I really do appreciate the time and suggestions.
By the way still havent heard from obdeleven....
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Deleted
Deleted Member
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Post by Deleted on Apr 6, 2021 7:21:56 GMT
Re support they have been off for the easter break. I had feedback from them this morning so hopefully they will be in touch soon
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Post by dv52 (Australia) on Apr 6, 2021 7:57:03 GMT
Don - I believe I have the factory anti-theft system because it has the two VW fobs that has the lock and unlock buttons and panic button, there is also a little red light on the driver side door that I thought was for the anti-theft...? If it doesnt then how do I know if I have one and what the hell do I have then? LOL ooohhhhhh.........NO!
the panic button does not mean that the car has an OEM anti-theft alarm, or that it has an alarm siren. It simply means that the car has a panic button that will sound the car horn!!
And, the blinking red light on the driver-side door does not mean an anti-theft alarm. It means that the car is fitted with SAFELOCK, which is a kind-of deadlock facility. Search the index on your owner's manual for the term "SAFELOCK" and read what the red LED means when it's blinking, or not blinking. It should be the same as this:
Indicator lamp in the driver door After Door is locked
| Meaning
| | A red LED flashes for approximately 2 seconds, firstly at short intervals and then more slowly. | The SAFELOCK mechanism is activated. | | A red LED flashes for approximately 2 seconds and then goes out. The light starts to flash again after approximately 30 seconds. | The SAFELOCK mechanism is deactivated. | | A red LED lights up steadily for approximately 30 seconds. | Fault in the locking system. Go to a qualified workshop. |
Don
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Post by guinness on Apr 6, 2021 13:34:58 GMT
Ok, so I dont even have a car alarm? just a way to lock my car remotely? and safe-lock...? Which after looking it up means if, while armed, someone breaks a window the door handles basically become ineffective and cannot be opened from the outside. and that still doesnt constitute an anti-theft system? I learn something new everyday...ok, so, not to get off subject here but, how do I know if I have an actual anti-theft system then? I mean short of trying to set it off myself. Wow, assumption really is the mother of all f***ups
And now I guess the question is, if I dont have an anti-theft system then...how does this complicate my problem?
Tester - Thanks for letting me know they are on Easter break....did they happen to mention when they are returning to work? (please dont say mothers day...)?
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Deleted
Deleted Member
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Post by Deleted on Apr 6, 2021 16:26:48 GMT
Guys are back today, however they work in Lituania between 7am and 4pm local time
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Post by dv52 (Australia) on Apr 6, 2021 20:50:38 GMT
how do I know if I have an actual anti-theft system then? I mean short of trying to set it off myself hmm....... you do what anyone who pays a small fortune to a car dealer should do when he/she gets delivery of their new car ; check the codes on the "vehicle data label" (see below) to make sure that you got what you paid-for!! You can find an explanation of the codes on the web!  Here are some of the codes for various anti-theft system options:
- 7AK = Anti-theft alarm system, interior monitoring, and towing protection
- 7AL = Anti-theft alarm system, interior monitoring, backup horn, and towing protection
- 7AM = Electronic engine immobilizer with anti-theft alarm system, interior monitoring, and backup horn
- 7AN = Anti-theft alarm system, backup horn and towing protection
- 7AP = Electronic engine immobilizer w/ alarm system, interior monitoring, backup horn, and all-door unlocking
- 7AQ = Anti-theft alarm system, interior monitoring, backup horn, and towing protection
- 7AR = Electronic engine immobilizer with anti-theft alarm system and backup horn
- 7AS = Anti-theft alarm system, interior monitoring, backup horn, and towing protection
- 7AT = Anti-theft alarm system, interior monitoring, and towing protection
- 7AU = Anti-theft alarm system, interior monitoring, backup horn, and towing protection
- 7AV = Electronic engine immobilizer
- 7AW = Anti-theft alarm system, interior monitoring, and towing protection
Wow, assumption really is the mother of all f***ups hmmm.... I've have never subscribed to that idiom!! In my world, an assumption that has been proven to be incorrect is a good thing because it ALWAYS result in learning something new!!  And now I guess the question is, if I dont have an anti-theft system then...how does this complicate my problem? So- that's probably the pivotal question and my response is ...it depends on what's happened!!
Your history records provide only some of the information - it tells you that at the very least, a change has been made to the long-code string on the central electrics module that incorrectly says that your car has an alarm siren. What the history records don't tell you is if any adaptation channels were also changed (I suspect that at least one channel was changed)
This is the problem with using Apps - the lack of full disclosure of the changes that were made to the car. The absence of full disclosure is probably based on the erroneous assumption (there's that word again) that all Apps can be reversed back to the original setting. Well.... as you and many others have proven, this assumption is not correct in some cases.
Again, this is why I NEVER use Apps.
Don
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Post by guinness on Apr 7, 2021 2:47:49 GMT
Ok so the plot thickens....in addition to all these other issues now obd11 has decided to just change the car in my obd11 app to the 2017 Alltrack. No email, no info, no help or guidance of any kind... I told them exactly what I put here in my post through their online chat as I mentioned before and they just decided to change it. So am I supposed to infer from this that its ok to just start making changes under what is now the correct vehicle or that their customer service is nonexistent and they dont care. From all my experience so far with this company, Im thinking the latter... So now I have that to deal with too. I havent touched anything on my car or in the software since I first posted as I wanted to get a clear answer on what to do first. Now that there were changes made under the old vehicle that probably needed to be changed back and since thats impossible now because obd11 refuses to help me I think were about done here. So let me set this straight before I go, my problem was never about technical advice about general "car problems" and IS a problem directly related to their software/dongle specifically. I bought their software/dongle and now I am having a problem with it? Im a CUSTOMER, and I need help with their product, get it? and yes it should be that simple... Secondly, here I was talking about assumptions being the mother of all oops-ups and the first thing you do is assume I have bought my car new and should have this vehicle data label....guess what, I didn't and I dont. So learn from that...ok? So lets recap, apparently I ask stupid questions about "general car problems" when I shouldn't, God forbid I dont study every single option on my car and know them frontwards and backwards, and evidently unlike ANYONE and everyone who buys a car I didnt read line for line on some piece of paper I dont have comparing it to what I paid for...excuse me for living. You know what DON you kind of strike me as an arrogant prick. You probably have been on here too long and when it comes down to it, you just plain rub me the wrong way. I dont think I want your help anymore. So please go take your bits and bytes and your condescending remarks and oops off will ya?
Is there anyone else on here who can help or this a complete loss??
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Post by dv52 (Australia) on Apr 7, 2021 4:51:48 GMT
You know what DON you kind of strike me as an arrogant prick. You probably have been on here too long and when it comes down to it, you just plain rub me the wrong way. I dont think I want your help anymore. So please go take your bits and bytes and your condescending remarks and oops off will ya? ! LOL...haha - "an arrogant prick"? Really? I've been called much worse names -so thank-you for the kindness of your restraint.
The problem you have (besides the OBD11 problem) is that I've been doing this stuff for many years and I don't take offense easy, so you will need to work a lot harder to raise my ire to a level where I am even vaguely interested in lukewarm personal insults!!
But I really do understand your frustration. I wish you well in your endeavors to resolve your car faults and I'm more than delighted to add my request to yours in inviting the rest of the forum community to your assistance.
Stay well and be happy
Don
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Post by crunch81 on Apr 13, 2021 17:26:41 GMT
Don, you truly are a Gentlemen  |
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