riko
New Member
Posts: 3
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Post by riko on Feb 14, 2021 15:30:29 GMT
Hello everyone!! I'm new to the forum, I'm Spanish, forgive me if you don't understand me well, I use a translator to write in the forum. I have a problem with the app that I cannot solve. When I synchronized the obd device with the app it gave me the option to choose which model my car is, but I made a mistake in choosing the exact model and I put the same model but from previous years, which changes the modification options a bit. I have already tried changing the user and deleting the car from the app, but when I reconnected, the same model returned. please help!!
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riko
New Member
Posts: 3
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Post by riko on Feb 14, 2021 15:34:47 GMT
my car is a golf 7.5 gtd and the app detects it as a golf 7 gtd.
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Deleted
Deleted Member
Posts: 0
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Post by Deleted on Feb 14, 2021 16:51:28 GMT
riko Afraid when you delete a car from your garage all it does is Archive it so when you reconnect it just brings that car back. I am afraid the only way to change the car in your app is to talk with Support via the in app help function (they don't work weekends) just to warn you if you have a pro licence do not delete your account or you will have to buy another pro licence. Hope that helps Miedo cuando borra un automóvil de su garaje, todo lo que hace es Archivarlo, de modo que cuando vuelva a conectarlo, simplemente lo devuelva. Me temo que la única forma de cambiar el automóvil en su aplicación es hablar con Soporte a través de la función de ayuda en la aplicación (no trabajan los fines de semana) solo para advertirle si tiene una licencia profesional, no elimine su cuenta o tendrá que hacerlo compre otra licencia profesional. Espero que ayude
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riko
New Member
Posts: 3
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Post by riko on Feb 18, 2021 17:33:53 GMT
Thank you!! It is already fixed, I contacted them from the help section in the app and they have solved the problem for me
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