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Post by mikelangello on Feb 7, 2021 13:12:57 GMT
Hi all,
I'm new here, just bought Obdeleven and as title said can't reset service interval.
I use iPhone 7, IOS 14, ObdEleven is connected in Audi A4, 2014 year of production (I think it is B8.5)
Scan function work, but when I go to App section and try to reset service interval, first I see that by current value he said "not available" and when I click to change and select EU, there is some kind of pop-up window and is written "activating" and then there is a spinner which spin and spin and spin...
After 10 Minutes, I turned application off.
Any help? is ObdEleven faulty?!?
Thanks in advance Michael
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exxon
New Member
Posts: 6
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Post by exxon on Feb 7, 2021 16:41:08 GMT
Having this exact same issue on my Audi A4 B9 2016.
Serviced the car yesterday and now cannot reset the service inspection.
“Activating” endlessly spins. Tried on IPad and IPhone, neither has worked.
Tried with bonnet open/closed, abs just ignition on and also engine on.
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Post by mikelangello on Feb 9, 2021 10:41:23 GMT
I contacted support, and they turned on for my profile "report the bug option" and after I submited the bug they are able to reproduce it. So here is the respnonse from the support: Hello, our developers already found the issue. We will release a new version of the application today or tomorrow that should fix the issue. Sorry for the inconvenience. exxon, I hope your issue will also fixed with this release.
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exxon
New Member
Posts: 6
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Post by exxon on Feb 9, 2021 10:57:42 GMT
That’s good news, thanks for updating me!
Let me know if this works for you and I’ll do the same my end 👍🏻
Cheers
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exxon
New Member
Posts: 6
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Post by exxon on Feb 12, 2021 9:20:06 GMT
Any luck with resetting your service interval yet [mention]mikelangello [/mention]?
I’ve not seen an app update come out just yet.
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Post by mikelangello on Feb 12, 2021 10:49:12 GMT
There was an update today that discribe our issue as fixed. I will give it try later afternoon.
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Post by mikelangello on Feb 12, 2021 13:55:35 GMT
Just check it and working perfect, service interval is reseted.
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exxon
New Member
Posts: 6
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Post by exxon on Feb 12, 2021 21:30:28 GMT
Great news! I’ve also just had the update pop up on my phone so I’ll give that a go tomorrow as well. Cheers
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exxon
New Member
Posts: 6
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Post by exxon on Feb 16, 2021 17:07:52 GMT
Also worked perfectly for me this weekend 👍🏻
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