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Post by boaglec84 on Apr 19, 2020 15:15:04 GMT
So I bought a obdeleven pro from ecs earlier this week. It came with a code, but when I go to profile and try to "get pro" there is no check box for my activation code that came in the box.
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Deleted
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Post by Deleted on Apr 19, 2020 15:53:52 GMT
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Post by boaglec84 on Apr 19, 2020 21:04:56 GMT
Awesome thank you.
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rs
New Member
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Post by rs on Apr 25, 2020 4:22:10 GMT
Yes, thank you! Same problem here, no more.
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Reihenmotor5
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Editing mod doc, coming to submit more OCAs
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Post by Reihenmotor5 on May 5, 2020 1:59:42 GMT
So I bought a obdeleven pro from ecs earlier this week. It came with a code, but when I go to profile and try to "get pro" there is no check box for my activation code that came in the box. I got mine from ECS Tuning today, where is the code in the box? All I have is the User Manual? I’m trying to load the 200 credits through the web portal since there isn’t the Enter Code function in iOS. During initial setup I selected Pro version.
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Post by Thirsty on May 5, 2020 6:48:45 GMT
Reihenmotor5 are you sure your package included credits? I don't think so because otherwise it would be visible during setup like the PRO version.
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Reihenmotor5
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Post by Reihenmotor5 on May 5, 2020 6:49:27 GMT
Yes it’s a Pro version
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Post by Thirsty on May 5, 2020 6:52:29 GMT
Can you provide me the link to the shop you bought it from? (Link to product you bought)
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Reihenmotor5
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Post by Reihenmotor5 on May 5, 2020 6:53:22 GMT
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Post by Thirsty on May 5, 2020 6:55:09 GMT
Ok it clearly says 200 credits. If you don't have any possibility to add it with either a code from the box or while connecting to the dongle i would contact the seller first.
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Reihenmotor5
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Post by Reihenmotor5 on May 5, 2020 6:55:57 GMT
Reached out to them. There’s a sticker on the outside of the box, tried that but no luck.
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Reihenmotor5
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Post by Reihenmotor5 on May 5, 2020 18:15:48 GMT
ECS came back and told me it’s the S/N. Didn’t work since it’s apparently one digit short. Volta rep asked for my S/N after I showed them the pic that I only have 11 credits. It’s evening in Lithuania, so hoping to hear back from them later tonight/tomorrow morning.
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Reihenmotor5
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Editing mod doc, coming to submit more OCAs
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Post by Reihenmotor5 on May 6, 2020 0:25:28 GMT
Odd, go to use the dongle today, yesterday was firmware update and connect, and get a pop up for the 200 credits. Good to go, impresses by this tool having used VCDS primarily.
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Post by yosoyhalalfood on Jun 16, 2022 0:34:09 GMT
I am also in the same position. Waiting to hear back from ODB team.. I did not get a code and the serial number is too short to be the redeem code.
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Post by yosoyhalalfood on Jun 16, 2022 1:06:48 GMT
looks like i had to go back to the car and reconnect it then it recognized my credits!!! PHEW
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Post by dlingle on Oct 16, 2022 0:26:35 GMT
i bought the pro too. where do i enter the pro code to redeem points. as a professional software developer, i find this program difficult to use.
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Post by whataboutthis on Oct 16, 2022 7:20:37 GMT
lots of info about the app here and specific to your question here or watch youtube
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