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Post by bcrags on May 2, 2023 20:45:33 GMT
Over the last week I’m no longer able to connect to the majority of modules only 10. Just various doors and lights modules. None of the big ones like engine, transmission etc. I’ve tried removing the device uninstalling the app different iPhones no luck. Any ideas?
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Post by whataboutthis on May 2, 2023 21:20:19 GMT
I presume you have the bonnet open Have you tried connecting to another car (just to narrow down the issue)
Contact support via in app help function or via email support@obdeleven, tell them what phone and operating system you are using.
I have seen a number of people on both Android and IOS saying having problems like this, I think they fixed the IOS Bug but not sure about the Android one.
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Post by bcrags on May 2, 2023 23:23:58 GMT
Thanks for the tips. I hadn’t had the bonnet open previously but will try that to atleast get the modules connected. I’m trying to track misfires while driving. I’ll see if I can find an android device. We’re all in in apple here I’ll try my sons MK7 golf and see if it fares any different.
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Post by bcrags on May 5, 2023 2:12:28 GMT
i tried again with the hood open and same results. I was able to connect to all the modules on the mk7 golf r so sounds like something’s off with my s3. Maybe if I can get it to throw another misfire code it will reappear?
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kgs3
New Member
Posts: 2
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Post by kgs3 on May 14, 2023 3:34:14 GMT
This just happened to my 2017 S3. Using iPhone. I have an ultimate account with OBDeleven.
I have adjusted things in the past, and now I can’t recognize control modules… and complete a scan and at the very end it says “scan failed, retry?”
I have deleted app. Re-installed. Nothing helps.
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Post by whataboutthis on May 14, 2023 7:34:52 GMT
Did this start after the last update, if so contact support on Monday as there seem to be a number of users suffering.
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kgs3
New Member
Posts: 2
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Post by kgs3 on May 14, 2023 15:55:57 GMT
I sent an email yesterday. I don’t know when it started, just know it didn’t work yesterday. I don’t use it often.
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