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Post by Thirsty on Jul 2, 2020 11:14:55 GMT
Use the following format to report bugsDescription of bug: your bug descriptionAndroid software version: your android version Phone: your android phone modelDongle variant: Firstgen or Nextgen Car: your vehicle brand, model and year App profile: your app user email or username Changelog
v0.25.3 - Fixed issue where on some vehicles users could not see control units when connected to device
v0.25.2 - Quality improvements in device connection and UDS functions - Internal changes
v0.25.1 - Fixed issue where control unit list was empty
v0.25.0
- Quality improvements, especially in Control Unit List - Removed support for Android <5 devices - Bugfixes and improvements
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Deleted
Deleted Member
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Post by Deleted on Jul 2, 2020 11:37:02 GMT
Description of bug:
Release notes need to be expanded please, Quality improvements, especially in Control unit list - What changes should i expect to see. In Beta testing we saw the garage (with 52 cars in it) worked much quicker to start with but then it slowed a bit. Some more detail would be nice.
Removed support for Android with less than version 5 means that you app will not update and you will stay on 0.24.0
Bugfixes and improvements - would be nice to know which ones so we can double check.
Android software version: 9 Phone: Sony Xperia Dongle variant: Nextgen Car: your vehicle Seat Leon Cupra 280 App profile: username - cupra280.co.uk
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Deleted
Deleted Member
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Post by Deleted on Jul 2, 2020 13:38:37 GMT
As its not that clear what you have fixed I would point out that the backup process still dont work.
When I did a full backup on 09 it shows
Long coding string 92 adaptions 18 advanced id 2 live data - which is rubbish
When I did a single control unit 09 backup with Long coding, Adaptation, Subsystems, Advanced ID and Live data all ticked The history screen shows Long coding string Advanced ID - 39 so different to full backup, Live data 90 so different to full backup
No adaptions.
Not sure if others are still having issues with not being able to complete 09 backup.
Android software version: 9 Phone: Sony Xperia Dongle variant: Nextgen Car: your vehicle Seat Leon Cupra 280 App profile: username - cupra280.co.uk
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Deleted
Deleted Member
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Post by Deleted on Jul 2, 2020 14:16:32 GMT
Description of bug: Android 4.4 device stays on V24.0 As expected and allows me to connect to the car via the Legacy dongle.
However when I switched to Nextgen the app falls over every time
If I am not being blind I also think (and this is a good thing) that you cant see the OBD11 App in Playstore when running this non supported version.
Android software version: 4.4 Phone: Sony Xperia Dongle variant: Nextgen Car: your vehicle Seat Leon Cupra 280 App profile: username - cupra280.co.uk
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fwj
Junior Member
Posts: 99
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Post by fwj on Jul 2, 2020 16:00:01 GMT
.. Not sure if others are still having issues with not being able to complete 09 backup. . Yes, unfortunately I have to confirm that I'm still unable to complete a 09 backup with live data ticked (stops at 53%). Without live data the 09 backup completes normally.
Android software version: 9 Phone: Samsung Galaxy S10 Dongle variant: Nextgen Car: VW Tiguan II 2.0 TDI SCR 4Motion, MY 2018 App profile: username: FW
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Post by jasoriab on Jul 2, 2020 18:11:45 GMT
Same here @testeronline , unable to complete a 09 backup with live data selected (stops at 53%). Tested today.
And, the "Dispositivos" (Devices) menu label in spanish still missing in this version.
Android software version: Android 10 2020 june patch - QQ3A.200605.001 Phone: your Google Pixel 2 XL Dongle variant: Firstgen Car: SEAT León Mk3 SC 1.8 TSI FR+ MY18 App profile: jasoriab
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Post by OBDeleven on Jul 3, 2020 8:24:44 GMT
Same here @testeronline , unable to complete a 09 backup with live data selected (stops at 53%). Tested today. And, the "Dispositivos" (Devices) menu label in spanish still missing in this version. Android software version: Android 10 2020 june patch - QQ3A.200605.001 Phone: your Google Pixel 2 XL Dongle variant: Firstgen Car: SEAT León Mk3 SC 1.8 TSI FR+ MY18 App profile: jasoriab Please, contact our Customer Support by providing this information. We were unable to replicate the issue.
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Post by jasoriab on Jul 3, 2020 10:37:19 GMT
Same here @testeronline , unable to complete a 09 backup with live data selected (stops at 53%). Tested today. And, the "Dispositivos" (Devices) menu label in spanish still missing in this version. Android software version: Android 10 2020 june patch - QQ3A.200605.001 Phone: your Google Pixel 2 XL Dongle variant: Firstgen Car: SEAT León Mk3 SC 1.8 TSI FR+ MY18 App profile: jasoriab Please, contact our Customer Support by providing this information. We were unable to replicate the issue. OK, done. Regards,
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Deleted
Deleted Member
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Post by Deleted on Jul 3, 2020 13:07:18 GMT
Description of Bug: Firstly Support please note some cars are having issues not getting single control unit 09 backup others like me are not getting full data in the extract. Today Support asked me for a video which I had done and much to my surprise it worked with no issues (the backup not the video) when I checked I was using my legacy dongle. I then changed to Next Gen dongle and ran the same 09 backup and it completed (on my car) but output is missing Adaptations. I will share Video links directly with support.
UPDATE - iSSUE WAS FORWARDED TO DEVELOPERS AS A CRITICAL bug - Ticket ID 1660
Android software version: 9 Phone: Sony Xperia Dongle variant: Nextgen Car: your vehicle Seat Leon Cupra 280 App profile: username - cupra280.co.uk
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Deleted
Deleted Member
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Post by Deleted on Jul 3, 2020 21:27:41 GMT
Description of Bug: as above i was asked to do a small video which I did however what i noticed was the following. Log on to car all go and in my case my default view is my car. Normally select the car and then full backup but the picture of my car when I went to the next menu was replaced with the no picture car which I have reported. What I did not appreciate till I tried to run the full backup is not only has the picture gone but I am not able to run the full backup. however when I select Info it replaces with my car picture and full details. When I went back still the no picture came up and I was not able to run full backup (as the option was not shown). In the end I had to log off and back on to get it to work. Just doing a comparison offline with my IOS Phone and it is still happening so there is a bug there.
On the possitive side please note now when you run a full backup and for whatever reason have to cancel it the part that has completed correctly is now saved to history. Further (and this is new to me) not only does the full backup save to the main history screen but the individual control units also get the relevant backup parts shown in history as well.
Secondly I would point out I saw on both Legacy and Next Gen dongles that control unit 09 went to 101% to complete.
Android software version: 9 Phone: Sony Xperia Dongle variant: Nextgen Car: your vehicle Seat Leon Cupra 280 App profile: username - cupra280.co.uk
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goepf
New Member
Posts: 4
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Post by goepf on Jul 5, 2020 13:08:03 GMT
Huawei P20pro Android 10 OBDeleven 0.25.1 next gen dongle, pro pack audi etron 55 2019
despite the update, the control unit list is still empty... connecting works, scan too, but no show of any control units...
any idea? thanks
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Deleted
Deleted Member
Posts: 0
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Post by Deleted on Jul 7, 2020 8:23:18 GMT
I also pointed this bug out to Support team and they confirmed they are looking into the issue and apologized for the inconvenience.
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Deleted
Deleted Member
Posts: 0
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Post by Deleted on Jul 7, 2020 18:29:17 GMT
Description of bug: The new apps release today gave me no alert about new apps
Update OBD11 have currently disabled the notifications service for apps
Android software version: 9 Phone: Sony Xperia Dongle variant: Nextgen Car: your vehicle Seat Leon Cupra 280 App profile: username - cupra280.co.uk
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goepf
New Member
Posts: 4
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Post by goepf on Jul 7, 2020 20:47:45 GMT
Huawei P20pro Android 10 OBDeleven 0.25.1 next gen dongle, pro pack audi etron 55 2019 despite the update, the control unit list is still empty... connecting works, scan too, but no show of any control units... any idea? thanks Have now tried with an iPhone and this worked just fine... at least the dongle works ok with the car... hopefully we‘ll get a solution soon for Android!
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Post by willy899 on Jul 9, 2020 1:15:14 GMT
I cannot see the list of control units. I have version 25.1. I have Samsung S10 with Android 10. Vw UP! 2018 BR
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Deleted
Deleted Member
Posts: 0
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Post by Deleted on Jul 9, 2020 8:35:40 GMT
Huawei P20pro Android 10 OBDeleven 0.25.1 next gen dongle, pro pack audi etron 55 2019 despite the update, the control unit list is still empty... connecting works, scan too, but no show of any control units... any idea? thanks Have now tried with an iPhone and this worked just fine... at least the dongle works ok with the car... hopefully we‘ll get a solution soon for Android!
Morning, new release today 0.25.2 with following narrative for this but "Fixed issue where e-tron control unit list was empty"
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Post by vkroksta on Jul 10, 2020 12:53:44 GMT
I have 0.25.2 version. The Control list still not active. The list is empty E-tron 2019 55 SUV Samsung S9+
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tonk
New Member
Posts: 8
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Post by tonk on Jul 10, 2020 20:31:06 GMT
Samsung S6 Android 7 now changed to Samsung M21 Android 10 OBDeleven 0.25.2 next gen dongle, pro pack audi etron 55 2019
I can connect and scan. I also can use apps, all fine, but Control list is completely empty. After disconnect: the control list is filled and completely visible. After connecting again: the Control list is empty again !
Furthermore: when I try to make a Full backup, it stops during "01.Engine" at 89%.
I hope there will be a solution for this very soon, I'm very eager to use it. Thanks for all the good work !
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chuki
New Member
Posts: 2
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Post by chuki on Jul 13, 2020 17:09:13 GMT
Same here @testeronline , unable to complete a 09 backup with live data selected (stops at 53%). Tested today. And, the "Dispositivos" (Devices) menu label in spanish still missing in this version. Android software version: Android 10 2020 june patch - QQ3A.200605.001 Phone: your Google Pixel 2 XL Dongle variant: Firstgen Car: SEAT León Mk3 SC 1.8 TSI FR+ MY18 App profile: jasoriab Also same here. 09 backup stops 53% and devices menu label missing. Any solution? Thanks in advance.
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Deleted
Deleted Member
Posts: 0
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Post by Deleted on Jul 13, 2020 17:27:27 GMT
I Think the Dispositivos error (which has been reported for some time) will be a low priority fix based on past experience.
With regards to the backup issues both jasoriab and myself have provided both Video and test app reporting to the developers last week and I have personally pushed the support teams to get this sorted asap.
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bagy
New Member
Posts: 4
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Post by bagy on Jul 16, 2020 18:29:06 GMT
Hi everyone, when we get the Bugfix for the dsg adaptation issue?
On two of my cars I am not able to do a dsg adaptation.
Everytime I get the response "(13) Function cannot be performed, mess. length or format incorrect"
This is an old bug and it's always ignored.
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Deleted
Deleted Member
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Post by Deleted on Jul 17, 2020 12:32:21 GMT
V0.25.3 Released yesterday Description of Bug: Firstly good news the Long Coding failure I was getting has now gone.
Backup issue on Next Gen
Data Element
| Full Backkup
| 09 Individual Backup all items ticked
| Number according to App Screen
| Long Coding
| Yes
| Yes | OK
| Adaptations
| 92 | 92 | 92
| Advanced Identification
| 18
| 39
| 40
| Live Data
| 2
| 90
| 156
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On my car both run although full backup still showing control unit 09 complete at 101% but individual backup 100%
The backup (both ways) shows two sub systems but the list in the subsystem screen show 6 but only two have long coding.
Further the Subsystem screen currently shows two items for RLFS, The first in the list shows Info and Long Coding, the second causes the app to crash Also it shows two rows of Sensor, DWA, The first shows the relevant info detail. The second when you press causes the app to crash.
When trying to email just one days history from control unit 09 app crashes.
Android software version: 9 Phone: Sony Xperia Dongle variant: Nextgen Car: your vehicle Seat Leon Cupra 280 App profile: username - cupra280.co.uk
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Deleted
Deleted Member
Posts: 0
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Post by Deleted on Jul 17, 2020 21:53:26 GMT
Description of bug, Carried on with double checking the Backup bug and got the following screen shots for the SubSystem issue Legacy Dongle - SubSystem list for Control Unit 09
| Next Gen Dongle - SubSystem list for Control Unit 09
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As you can see the Next Gen has created two duplicates that when you select them cause the app to crash.
Backup using Legacy Dongle.
Full Backup - Control Unit 09 Adaptions = 40, Advanced identification = 16 and Live data = 2
Single Backup for Control Unit 09 - Adaptions - Not shown at all, Advanced ID = 34 and Live data = 61
Should also add at around 10:45pm uk time i had problems connecting to the server and app would not open, however when I went to the test app you gave me it logged on first time no issues.
Android software version: 9 Phone: Sony Xperia Dongle variant: Legacy and Nextgen Car: your vehicle Seat Leon Cupra 280 App profile: username - cupra280.co.uk
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Post by rossco99 on Jul 18, 2020 12:55:38 GMT
Description of bug: Full Backup constantly Crashes App or just Freezes at "13 Adaptive Cruise Control - 6% - Control Units 6/28" Phone: Samsung Galaxy Tab A - SMT295 Dongle variant: Nextgen Car: VW, Golf R DSG, MY2020 App profile: ross.dold@gmail.com / Ross Dold
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TK88
New Member
Posts: 10
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Post by TK88 on Jul 19, 2020 15:07:05 GMT
Description of bug:Language randomly changes to estonian. Under settings is english. Android software version: 6.0.1 Phone: Nexus 7 Dongle variant: Firstgen Car: any car App profile:tkupts@gmail.com
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