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Post by bamibami on Mar 23, 2020 19:13:48 GMT
My car won’t go into gear after trying to reset the DSG. It was stuck on “activating” for over 30 minutes and never gave error or complete.
How do we contact their support?
*edit* car goes into gear now after shutting off and restarting after 10 mins. new problems are posted in a reply to this thread. in summary, front DRL, turn signals, cornering lights are all not working, with multiple error messages in the dash.
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Deleted
Deleted Member
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Post by Deleted on Mar 23, 2020 20:30:03 GMT
Support can be contacted via the in app help function.
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Post by bamibami on Mar 23, 2020 22:08:57 GMT
Where is it on the iOS app?
Here is the fault log for my headache. Hopefully someone can help me out...
OBDeleven data log
Date: 2020-03-23 17:18
VIN: WAUF1GFF0H1024894 Car: Audi S3 Year: 2017 Body type: Saloon Engine: CYFB 215 kW (292 HP) 2.0 l Mileage: 41214 KM
--------------------------------------------------------------- 01 Engine
System description: 2.0l R4 TFSI Software number: 8V0906259K Software version: 0001 Hardware number: 06K907425E Hardware version: H13 ODX name: EV_ECM20TFS0208V0906259K ODX version: 001003 Long coding: 0A1D00122426010E3004
Trouble codes: No trouble codes found
--------------------------------------------------------------- 02 Transmission Control Module
System description: DQ250-6A MQB Software number: 0D9300012 Software version: 4939 Hardware number: 02E927770AQ Hardware version: H54 Serial number: TFK01608181579� ODX name: EV_TCMDQ250021 ODX version: 001001 Long coding: 0014
Trouble codes: P173400 - Starter release from the selector lever sensor system Intermittent
--------------------------------------------------------------- 03 Brakes 1
System description: ESC Software number: 8V0907379B Software version: 0610 Hardware number: 8V0907379B Hardware version: H25 Serial number: 62196000000295 ODX name: EV_Brake1UDSContiMK100IPB ODX version: 070001 Long coding: 31AA6B7D549B13AD89990B6D4195698CD62AC891D082967602410084028812
Trouble codes: No trouble codes found
--------------------------------------------------------------- 08 Air Conditioning
System description: AC Automat Software number: 8V0820043Q Software version: 0110 Hardware number: 8V0820043Q Hardware version: H03 Serial number: 00000001039259 ODX name: EV_AirCondiFrontVaAU37X ODX version: 008021 Long coding: 03000014010000001000000000001400
Trouble codes: No trouble codes found
--------------------------------------------------------------- 09 Central Electrics
System description: BCM MQBAB MNA Software number: 5Q0937085BF Software version: 0236 Hardware number: 5Q0937085BF Hardware version: H34 Serial number: 02001624000740 ODX name: EV_BCMMQB ODX version: 017001 Long coding: 000000000000000000000000000000000000000000000000000000000000
Subsystems: System description: WWS371 160625 Software version: 0585 Hardware version: 043 Serial number: 160706064536 Long coding: 0A47F7
System description: G397_RLFS Software version: 0004 Hardware version: H06 Serial number: 62220660 Long coding: 00006C
System description: E1 - LDS MQB Software version: 0032 Hardware version: H05 Serial number: 27 06 2016 00001187
System description: Sirene, DWA Software version: 0313 Hardware version: 005 Serial number: 00000000000066884658
System description: J245 PS73.404 Software version: 0004 Hardware version: H03 Serial number: 0000FST0015O2C800000 Long coding: 101F00
Trouble codes: U112300 - Databus error value received static U112300 - Databus error value received static
--------------------------------------------------------------- 14 Wheel Dampening Electronics
System description: DAEMPFUNGS-SG Software number: 8V0907376E Software version: 0072 Hardware number: 8V0907376E Hardware version: H09 Serial number: 0108160127 ODX name: EV_AudiMagneRide ODX version: 002003
Trouble codes: No trouble codes found
--------------------------------------------------------------- 15 Airbag
System description: AirbagVW20 Software number: 5Q0959655J Software version: 0830 Hardware number: 5Q0959655J Hardware version: 010 Serial number: 003GCR06182W ODX name: EV_AirbaVW20SMEVW37X ODX version: 002144 Long coding: 9DCCFCC0000000005000001AC24800000065
Subsystems: System description: BeltPretRevFL Software version: 0350 Hardware version: H37 Serial number: 34230167A15091651291 Long coding: 333135
System description: BeltPretRevFR Software version: 0350 Hardware version: H37 Serial number: 34230168A15091651526 Long coding: 333135
System description: BF-Gewichtss. Software version: 0046 Hardware version: H10 Serial number: 694000000000001J2U5X Long coding: 303334
System description: SideSensor_Df Software version: 0887 Hardware version: 001 Serial number: 35700000000C1660CD1N Long coding: 2D2D2D
System description: SideSensor_Pf Software version: 0887 Hardware version: 001 Serial number: 35800000000FA735FD1% Long coding: 2D2D2D
System description: SideSensor_Dr Software version: 6149 Hardware version: 000 Serial number: 3510001A7225A8C6122Y Long coding: 2D2D2D
System description: SideSensor_Pr Software version: 6149 Hardware version: 000 Serial number: 3520001A12319DB1F461 Long coding: 2D2D2D
System description: FrontSensor_D Software version: 6149 Hardware version: 001 Serial number: 3550002A72095064837X Long coding: 2D2D2D
System description: FrontSensor_P Software version: 6149 Hardware version: 001 Serial number: 3560002A7209506141DV Long coding: 2D2D2D
Trouble codes: No trouble codes found
--------------------------------------------------------------- 16 Steering Column Electronics
System description: Lenks. Modul Software number: 8V0953521KK Software version: 0140 Hardware number: 5Q0953549E Hardware version: 003 Serial number: 19091604400297 ODX name: EV_SMLSKLOMQB ODX version: 020002 Long coding: A018
Trouble codes: No trouble codes found
--------------------------------------------------------------- 17 Dash Board
System description: FBenRDW Software number: 8V0920790 Software version: 0045 Hardware number: 8V0920790 Hardware version: H13 ODX name: EV_DashBoardFPKAU37X ODX version: 001023 Long coding: 08AD18533A9800080201E8001800000000000000
Trouble codes: No trouble codes found
--------------------------------------------------------------- 19 Gateway
System description: GW MQB High Software number: 5Q0907530AM Software version: 2265 Hardware number: 5Q0907530M Hardware version: 212 Serial number: 12091610520876 ODX name: EV_GatewConti ODX version: 013020 Long coding: 030100043F085A005B00826CB80B00000001010000000000000000000000
Subsystems: System description: J367-BDMConti Software version: 1050 Hardware version: H03 Serial number: 75410803001609080965
System description: J453 MFL Software version: 0002 Hardware version: H04 Serial number: 20160909204637 22289
Trouble codes: No trouble codes found
--------------------------------------------------------------- 22 All Wheel Control
System description: Haldex4Motion Software number: 0CQ907554C Software version: 7755 Hardware number: 0CQ525130 Hardware version: H52 Serial number: HA1-00012.08.1600011042 ODX name: EV_AllWheelContrHA1VW37X ODX version: 002015 Long coding: 0001
Trouble codes: No trouble codes found
--------------------------------------------------------------- 29 Light Control Left
System description: LCM_MLBevo Software number: 8S0907397D Software version: 0016 Hardware number: 8S0907397D Hardware version: H06 ODX name: EV_LCMLeftCONTIAU426 ODX version: 001008
Trouble codes: C119F00 - High beam variant, implausible static
--------------------------------------------------------------- 2B Steering Column Locking
System description: ELV-MQBA Software number: 5Q0905861A Software version: 0120 Hardware number: 5Q0905861A Hardware version: H01 Serial number: 16000153670006 ODX name: EV_ELVMarquMQB ODX version: 004111 Long coding: 5D00000000000000
Trouble codes: No trouble codes found
--------------------------------------------------------------- 39 Light Control Right
System description: LCM_MLBevo Software number: 8S0907397D Software version: 0016 Hardware number: 8S0907397D Hardware version: H06 ODX name: EV_LCMRightCONTIAU426 ODX version: 001008
Trouble codes: C119F00 - High beam variant, implausible static
--------------------------------------------------------------- 3C Lane Change Assistant
System description: MRR1Rear Software number: 3Q0907566D Software version: 0410 Hardware number: 3Q0907566 Hardware version: H16 ODX name: EV_RearRadarS1BoschVW48X ODX version: 001002 Long coding: 040002
Trouble codes: No trouble codes found
--------------------------------------------------------------- 42 Door Electronics Driver Side
System description: TSG FS Software number: 5Q0959593E Software version: 0041 Hardware number: 5Q0959593B Hardware version: 020 Serial number: 280716EGR24666 ODX name: EV_DCUDriveSideEWMAXKLO ODX version: 006003 Long coding: 005D1B204000048000000002
Trouble codes: No trouble codes found
--------------------------------------------------------------- 44 Steering Assistance
System description: EPS_MQB_ZFLS Software number: 3Q0909144K Software version: 5072 Hardware number: 3Q0909144H Hardware version: 506 ODX name: EV_SteerAssisMQB ODX version: 013144 Long coding: 8107
Trouble codes: No trouble codes found
--------------------------------------------------------------- 47 Sound System
System description: MIB2_amp_P_A3 Software number: 81A035466 Software version: 0100 Hardware number: 81A035466 Hardware version: H10 Serial number: AUZ8ZAGHX0092C2 ODX name: EV_AMPMst16C9Gen2ALPI ODX version: 001002 Long coding: 0173030000AAAA2AAA0000010000
Trouble codes: No trouble codes found
--------------------------------------------------------------- 52 Door Electronics Passenger Side
System description: TSG BFS Software number: 5Q0959592E Software version: 0041 Hardware number: 5Q0959592B Hardware version: 020 Serial number: 190716EGI09118 ODX name: EV_DCUPasseSideEWMAXKLO ODX version: 006003 Long coding: 005D13204C00048000000002
Trouble codes: No trouble codes found
--------------------------------------------------------------- 55 Headlight Regulation
System description: MxB-ECU Software number: 8V0907357A Software version: 0230 Hardware number: 7P6907357B Hardware version: 001 Serial number: -------------- ODX name: EV_HeadlRegulAUDIMXBAU64X ODX version: 005014 Long coding: 0EE2021023200400
Trouble codes: U112300 - Databus error value received static U112300 - Databus error value received static
--------------------------------------------------------------- 5F Information Control Unit 1
System description: MU-P-LNS-US Software number: 8V1035880 Software version: 0694 Hardware number: 8V1035880 Hardware version: 052 Serial number: A702H0G7514059 ODX name: EV_MUHig6C3Gen2HBAS ODX version: 001115 Long coding: 017351020000000011220002041A00002F0027E4017001047E
Trouble codes: No trouble codes found
--------------------------------------------------------------- 6C Camera System Rear View
System description: RVC Compact Software number: 5Q0980556B Software version: 0231 Hardware number: 5Q0980556B Hardware version: H12 ODX name: EV_CamSysRVRVCPANAMQBAB ODX version: 006009 Long coding: 0273010102002001400040
Trouble codes: No trouble codes found
--------------------------------------------------------------- 76 Parking Assistance
System description: PDC 8 Kanal�� Software number: 5QA919294 Software version: 0031 Hardware number: 5QA919294 Hardware version: H07 Serial number: 00030841861624902702 ODX name: EV_EPHVA18AU3700000 ODX version: 009027 Long coding: 0430155011
Trouble codes: No trouble codes found
--------------------------------------------------------------- A9 Actuator For Structure-Borne Sound
System description: SAS-GEN 2 Software number: 8V0907159A Software version: 0001 Hardware number: 4H0907159A Hardware version: H07 Serial number: 160825200161 ODX name: EV_SoundActuaGen2AU64X ODX version: 003010
Trouble codes: No trouble codes found
--------------------------------------------------------------- B7 Access Startsystem Interface
System description: VWKESSYMQB Software number: 5Q0959435B Software version: 0710 Hardware number: 5Q0959435 Hardware version: 021 Serial number: 0415639354 ODX name: EV_KessyHellaMQBAB ODX version: 002019 Long coding: 030C0C
Trouble codes: No trouble codes found
--------------------------------------------------------------- BB Door Electronics Rear Driver Side
System description: TSG HFS Software number: 5Q0959395E Software version: 0041 Hardware number: 5Q0959395B Hardware version: 020 Serial number: 020916DHV1107A ODX name: EV_DCURearDriveMINKLO ODX version: 006003 Long coding: 000C13204000048000000002
Trouble codes: No trouble codes found
--------------------------------------------------------------- BC Door Electronics Rear Passenger Side
System description: TSG HBFS Software number: 5Q0959395E Software version: 0041 Hardware number: 5Q0959395B Hardware version: 020 Serial number: 020916DHV1082B ODX name: EV_DCURearPasseMINKLO ODX version: 006003 Long coding: 000C13204000048000000002
Trouble codes: No trouble codes found
--------------------------------------------------------------- CF Control Unit Lane Change Assistant 2
System description: MRR1Rear Software number: 3Q0907590D Software version: 0410 Hardware number: 3Q0907590 Hardware version: H16 ODX name: EV_RearRadarS2BoschVW48X ODX version: 001002 Long coding: 040002
Trouble codes: No trouble codes found
--------------------------------------------------------------- D6 Light Control Left 2
System description: LED1L Software number: 7PP941572AC Software version: 0008 Hardware number: 7PP941572A Hardware version: H09 ODX name: EV_LEDModLeftMELCOAU736 ODX version: 001004
Trouble codes: No trouble codes found
--------------------------------------------------------------- D7 Light Control Right 2
System description: LED1R Software number: 7PP941572AC Software version: 0008 Hardware number: 7PP941572A Hardware version: H09 ODX name: EV_LEDModRightMELCOAU736 ODX version: 001004
Trouble codes: No trouble codes found
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Post by dv52 (Australia) on Mar 24, 2020 22:20:25 GMT
My car won’t go into gear after trying to reset the DSG. It was stuck on “activating” for over 30 minutes and never gave error or complete. How do we contact their support? *edit* car goes into gear now after shutting off and restarting after 10 mins. new problems are posted in a reply to this thread. in summary, front DRL, turn signals, cornering lights are all not working, with multiple error messages in the dash. bamibami:hi. I've been summoned here by your PM!! (incidentally, I'm not sure about your assertion that I'm the only active mod on this forum - my observation is quite the opposite: lot's of diligent, selfless mods on forum -most with awesome expertise IMO) So - allow me to summarize the situation on your 8 v: as I understand from your posts, the DSG reset procedure has resulted in a number of the lamps in your headlight assembly not operating.
That's mighty strange because the hex02 module (what Audi calls J743, or the Mechatronic unit for dual clutch gearbox, and what OBD11 calls the Transmission Control Module) operates on the Powertrain CAN bus and the car's headlight lighting functions operate on the Extended CAN and the the Convenience CAN bus. Both of these functions use very separate systems which are only connected via the Diagnostic module (which OBD11 calls "Gateway")
The trouble codes on your scan report are suggestive of code changes somewhere (I'm just guessing of course) - I doubt that these errors can be caused by a basic setting procedure in the Hex02 module.
I need more information if I'm to help - perhaps post-up a copy of your History file?
Don
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Post by bamibami on Mar 24, 2020 22:44:22 GMT
My car won’t go into gear after trying to reset the DSG. It was stuck on “activating” for over 30 minutes and never gave error or complete. How do we contact their support? *edit* car goes into gear now after shutting off and restarting after 10 mins. new problems are posted in a reply to this thread. in summary, front DRL, turn signals, cornering lights are all not working, with multiple error messages in the dash. bamibami:hi. I've been summoned here by your PM!! (incidentally, I'm not sure about your assertion that I'm the only active mod on this forum - my observation is quite the opposite: lot's of diligent, selfless mods on forum -most with awesome expertise IMO) So - allow me to summarize the situation on your 8 v: as I understand from your posts, the DSG reset procedure has resulted in a number of the lamps in your headlight assembly not operating.
That's mighty strange because the hex02 module (what Audi calls J743, or the Mechatronic unit for dual clutch gearbox, and what OBD11 calls the Transmission Control Module) operates on the Powertrain CAN bus and the car's headlight lighting functions operate on the Extended CAN and the the Convenience CAN bus. Both of these functions use very separate systems which are only connected via the Diagnostic module (which OBD11 calls "Gateway")
The trouble codes on your scan report are suggestive of code changes somewhere (I'm just guessing of course) - I doubt that these errors can be caused by a basic setting procedure in the Hex02 module.
I need more information if I'm to help - perhaps post-up a copy of your History file?
Don thanks for getting back to me Don, I'm not sure how to get a history file, if you could run me through how to do that I'd be able to get it for you ASAP!
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Post by dv52 (Australia) on Mar 26, 2020 0:50:14 GMT
^^ like this: Select Garage first to get the first screen) After you receive the digital records in your email , cut-and-paste here - like you did with your scan results Don
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Post by reddragonaus on May 3, 2020 21:14:07 GMT
My car won’t go into gear after trying to reset the DSG. It was stuck on “activating” for over 30 minutes and never gave error or complete. How do we contact their support? *edit* car goes into gear now after shutting off and restarting after 10 mins. new problems are posted in a reply to this thread. in summary, front DRL, turn signals, cornering lights are all not working, with multiple error messages in the dash. Did you fix the issue?
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