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Post by dcturbo on Jan 6, 2020 17:46:05 GMT
Hello, I’m Dave and I recently got an OBD eleven to scan or troubleshoot my C7 A6. However having a warm time trying to get the 6 digit numerical password. Please advise
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Post by vwjap on Jan 6, 2020 17:54:52 GMT
Did you set the password or is the unit second hand? If you set the password then if you ge forgot password it should send you a email to the address you use to log into the app
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nesti
Junior Member
Posts: 56
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Post by nesti on Jan 29, 2020 15:37:06 GMT
Default password on the OBD11 new Gen Pro edition was:
123456
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Post by OBDeleven on Feb 11, 2020 10:14:44 GMT
In this case, it is needed to reset the device password. How to do that? Contact our technical support team via application > Side menu > Help > Device password request > Contact us.
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Deleted
Deleted Member
Posts: 0
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Post by Deleted on Feb 11, 2020 12:31:19 GMT
OBDeleven If you forget your account password (eg the one you use to log into the app) then you can get the system to send you a link so you can reset it when you log on the only bit of information you need is the email account name (not sure about facebook login). If you have forgotten the password of the device then again when you try and connect to it there is an option to reset the password, the only reason I can see you need to contact support is if you have bought the dongle second hand and the original owner does not want to help you with the new passcode.
or am i missing something.
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Post by kappies on Feb 29, 2020 18:10:11 GMT
Can you help me, my foon is crasht noe is my code going. What now??
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Deleted
Deleted Member
Posts: 0
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Post by Deleted on Feb 29, 2020 20:15:09 GMT
Code is the same as it was before, if you have forgotten it then follow the link in my previous post and it will tell you how to reset it.
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