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Post by pityku96 on Dec 14, 2019 14:33:22 GMT
Hello! I sold my first gen Obd eleven to someone and when he tries to connect to his car, the app asks him a 6 digit password! Can someone tell me why and what is that password?
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Deleted
Deleted Member
Posts: 0
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Post by Deleted on Dec 14, 2019 15:35:36 GMT
pityku96 when you first got your dongle you were asked to set a password for the dongle (its a security feature). You will have to give your account details to the person you sold it to (email or facebook account) so when the log in they are able to reset the password. Otherwise you can try asking support via the app to fix it but not sure if they will help if its second hand. I have documented the process here if it helps
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fwj
Junior Member
Posts: 99
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Post by fwj on Dec 15, 2019 19:09:18 GMT
Hello! I sold my first gen Obd eleven to someone and when he tries to connect to his car, the app asks him a 6 digit password! Can someone tell me why and what is that password? When first shipped, the 6 digit password was 123456. Did he already try that?
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Post by nemesisxb on Dec 17, 2019 7:53:09 GMT
From the in-app help menu:
For security reasons, the device password can be retrieved only by individual request via the "Help" option from us.
To contact us please follow these following steps: Log in to your user account via the OBDeleven app. Open "Side" menu. Press on the option "Help". Press on the chat icon. Select "Device password request" and send the message to us. Sometimes the answer from the agent can delay. We will answer as soon as possible.
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Post by amrakl on May 29, 2023 9:36:58 GMT
Pls i need to reset 6 digite password
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Post by whataboutthis on May 29, 2023 10:00:43 GMT
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Post by whataboutthis on May 29, 2023 10:01:34 GMT
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