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Post by rahaan on Sept 17, 2021 7:36:44 GMT
Hello, I bought an odbeleven + pro version the day before yesterday that I just received. Once registered my new account on application and the application opened I only see 11 credits. And can you tell me how I activate the PRO version i didn't receive anything no code no acess no key ?? how to activate a pro account ? Thanks.
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Deleted
Deleted Member
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Post by Deleted on Sept 17, 2021 8:04:48 GMT
on the assumption you purchased the PRO Pack (dongle and license) then OBD11 Site shows
DELIVERY OF VIRTUAL GOODS Such virtual goods as a PRO version and Credits for Next-generation device will be added to OBDeleven account on the first connection to the dongle. Such virtual goods as a PRO version license and Credits codes will be delivered via the e-mail indicated when placing the order.
if you just purchased the Pro License then contact support directly and they should be able to sort you out.
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Post by rahaan on Sept 17, 2021 8:53:42 GMT
Thank you for that answer I bought directly from their website. the first generation module having an android only and a pro plan ("Upgrade your OBDeleven to a professional tool.") I received the box with 11 credit points and nothing else on their site, however, I paid for the 2 products ....
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Post by rahaan on Sept 17, 2021 9:33:16 GMT
Some news !!! Good news, I just received my PRO code. "All things come to him who waits" Thanks for your help.
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Deleted
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Post by Deleted on Sept 17, 2021 10:01:56 GMT
No problem, looks like Voltas IT are having a number of issues at the moment but good news is your are sorted.
Please do a full backup of your car before you make any changes that way if you have issues there is a nice map for you to follow to get it back again.
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