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Post by snake0966 on Feb 1, 2021 15:42:33 GMT
After receiving my unit I was doing some basic settings in the ECU. While attempting to implement the settings the app froze resulting in a fault code for oil pressure switch. Now it will not let me open the ecu to correct the issue. It just loads and loads. I’ve reset my phone, uninstalled the app, cycled the car, disconnected the battery for over an hour still have the same issue. I’m assuming that it won’t open due to the fault code However I can not reset the fault code until the values are corrected in the basic settings. I have a 17 vw jetta s
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Deleted
Deleted Member
Posts: 0
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Post by Deleted on Feb 1, 2021 15:47:58 GMT
snake0966 you will get a better response if you raise this directly with the support team via the in app help function or using the chat system on obdeleven.com
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Post by snake0966 on Feb 1, 2021 20:01:18 GMT
I have tried multiple times
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Post by OBDeleven on Feb 3, 2021 5:22:08 GMT
Hello,
please, open the ticket for Customer Support via the application by pressing help and provide all the needed information and it will be investigated.
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