menno
New Member
Posts: 8 
|
Post by menno on Dec 23, 2020 13:41:34 GMT
Dear, Bought your product it works on other cars of mine but not on my 2009 VW KOMBI; VIN: 9BWMF07X6AP01?  Please fix asap |
|
|
|
Post by Thirsty on Dec 23, 2020 15:56:29 GMT
The vin you provided is not a valid vin.
A valid vin has 17 digits.
|
|
menno
New Member
Posts: 8
|
Post by menno on Dec 24, 2020 0:32:36 GMT
I masked my VIN, i got a valid 17 digit vin
|
|
|
|
Post by Thirsty on Dec 24, 2020 11:33:15 GMT
If you want us to have a look you need to provide the full vin.
You can send it to me via PM if you don't want to post it here.
Would be good to know what exactly is not working with the kombi.
|
|
menno
New Member
Posts: 8
|
Post by menno on Dec 25, 2020 19:05:29 GMT
ok Ill pm you full VIN.
For others;
Lights work as on my EOS, but I just get SCAN, it starts loooking and gets back to SCAN screen.
Full VIN on its way
|
|
|
|
Post by Thirsty on Dec 25, 2020 20:20:42 GMT
Have you tried it with the newest app version which came out the last days?
VIN seems to be ok so the problem must be somewhere else.
Is your internet connection stable & fast?
Have you tried clearing the app data & cache(via android settings)?
|
|
menno
New Member
Posts: 8
|
Post by menno on Dec 29, 2020 10:44:19 GMT
Ok I will try coming weekend and report back!
There was a connection I remember, if I remember correcty a red light was on continiously and green was blinking, there was also no error in the app, just started connecting and than "CONNECT" button kept coming back.
I my other cars, at this point the car would be recognized.
So i thought your app might not recognize Brazilian VAG Vin numbers.
As I said i will come back on this this weekend!
|
|
