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Post by failhaze on Dec 14, 2019 11:53:00 GMT
Can you please explain to me why OBDeleven is deliberately hiding adaptation channels to force us to "pay" for apps?
A couple of weeks ago I changed my "Time for opening rear lid with remote control" to another value, but now the adaptation channel is "gone" (hidden by OBDeleven) and this can only be done by an app that costs 10 credits. And the app doesn't even allow all values. For example I wanted 1500 ms, and it only allows 800ms, 1s, 2s, 3s etc.
You should not deliberately hide settings just to make a couple of extra bucks from customers that already paid for the device.
Please make these channels available to us again. I didn't pay for a device to have it lose functionality it had before.
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Post by Thirsty on Dec 14, 2019 11:59:51 GMT
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Post by failhaze on Dec 14, 2019 12:12:33 GMT
I have PRO, and the adaptation menu is available. As I have said in my first post, the channel is hidden by OBDeleven. It's not a case of pro vs non-pro.
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Deleted
Deleted Member
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Post by Deleted on Dec 14, 2019 12:37:33 GMT
Firstly this is a user forum so you should be asking support team directly via the help function in the app.
Is this using the Legacy or Next Gen dongle
I personally have never seen a adaptation channel be hidden or missing, When ever there is querky stuff like this I always stop the app, do a data clear and then try again.
I would double check your history to make sure the adaptation channel name was used in the past and then double check your control unit (both connected and offline) and it its missing they add some pics in this thread and add the link so support can have a look at it.
FYI Generally the support guys dont work at weekends.
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