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Post by fildish on Sept 9, 2016 15:40:48 GMT
Hi,
I just received today the gadget + PRO Licence. Initially I logged on using Facebook. Then I decided to move my licence to my real e-mail address. I deleted the Facebbok account I had used. And when I tried to activate the PRO licence on my newly created e-mail account it said that the key had already been in used. The question is: Is there a way now to transfer the PRO licence to my newly created account?
Thanks
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Post by stephanvs on Sept 25, 2016 18:42:59 GMT
I have almost the same problem.Initially I used Nexus 7. But when I try to log in with my HuaWei Mt8 I must pay for a new account. Can somebody tell me how to swap account?
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Post by OBDeleven on Sept 27, 2016 14:43:33 GMT
Hi, I just received today the gadget + PRO Licence. Initially I logged on using Facebook. Then I decided to move my licence to my real e-mail address. I deleted the Facebbok account I had used. And when I tried to activate the PRO licence on my newly created e-mail account it said that the key had already been in used. The question is: Is there a way now to transfer the PRO licence to my newly created account? Thanks PM me with your PRO code.
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Post by OBDeleven on Sept 27, 2016 14:44:21 GMT
I have almost the same problem.Initially I used Nexus 7. But when I try to log in with my HuaWei Mt8 I must pay for a new account. Can somebody tell me how to swap account? You must login with same account on our HuaWei Mt8
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Post by johndillinger on Oct 5, 2016 13:29:34 GMT
Hi, I just received today the gadget + PRO Licence. Initially I logged on using Facebook. Then I decided to move my licence to my real e-mail address. I deleted the Facebbok account I had used. And when I tried to activate the PRO licence on my newly created e-mail account it said that the key had already been in used. The question is: Is there a way now to transfer the PRO licence to my newly created account? Thanks PM me with your PRO code. I am having the same problem. Will PM
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Post by radracer on Aug 4, 2018 0:29:56 GMT
I initially logged in with my Twitter and have all my car profiles and pro account via my twitter login. My phone got wiped and when I logged in fresh with my email rather than Twitter as you cannot login with Twitter anymore this different profile came up and had only 12 credits, none of my cars or profile pic, and my pro was gone. When I attempted to link it to Twitter it comes up with account already created. I desperately need help getting my pro, credits, and profile back! Anyone please please help!
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Deleted
Deleted Member
Posts: 0
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Post by Deleted on Aug 4, 2018 8:09:37 GMT
radracer i dont use twitter but i can see you can log in via twitter, bottom of sign in screen select twitter sign
if it does not work raise support issue via app help funtion but they dont work weekends
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Post by danisman on Dec 3, 2022 1:22:13 GMT
Hello, I had the same problem. Can you help me too ? There was an error while changing my mail and my ultimate account is gone.
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Post by OBDeleven on Dec 20, 2022 8:34:40 GMT
Upon deletion, you were notified that all credits and the PRO license were being permanently deleted. You have confirmed that as well as the terms of use when registering in the app, and the account cannot be restored anymore.
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